The Frederick Motor Company

Good Deal Indeed ! I have had my used vehicle for over a month now and I am extremely happy with the vehicle and the service I received. I did my homework though. I did I have had my used vehicle for over a month now and I am extremely happy with the vehicle and the service I received. I did my homework though. I did a Car Fax and I had the car pre-purchased inspected and the repairs were very minor ( a leaky gasket) which I gladly paid for to assure the car was in the best shape possible. I highly recommend David Burda as a no hassle, straight up kind of a salesman. Easy to shop with and extremely helpful. More

Good things come to those that wait! The actual experience of buying the car was good. There was little hassle and all were professional in our dealing. There was no sales pitch. An offer The actual experience of buying the car was good. There was little hassle and all were professional in our dealing. There was no sales pitch. An offer was made and rejected. It took over two weeks to get together and make the deal, I have no problem with the dealer trying to make as much on a vehicle and at the same time I am trying to get the vehicle at a reduced price. The folks we dealt with were very sincere, courteous, and friendly. They went out of their way to make us relaxed. The only problem I have is that the car was not properly "inspected" before being put on the lot. I say this because a part was broken and fell off as we got in the back seat. It will be replaced by the dealer. In fact, the part was at the dealer's in a very short amount of time. Additionally, the Head Liner had many spots on it that came off quite easily with only a wet rag and some elbow crease. I think that should have been taken care of before putting the car on the lot.However, I do want to emphasize how great all the employees were at the dealership. Great job and a great experience. Thanks! And, the full tank of gas is appreciated!! More

Great deal from an excellent staff. Most dealerships have a bad reputation for over pricing vehicles on the lot and charging for unnecessary services in their shops. I continue to see Most dealerships have a bad reputation for over pricing vehicles on the lot and charging for unnecessary services in their shops. I continue to see the sales and servicing staff at this location because they have always been forthright, and provide such excellent customer service. These folks are a part of the community, and it shows in the way they care for their customers. When you visit this center you are met with not just top tier service, but a neighborly approach to customer interaction. The only thing more comfortable than my ride after a transaction with these folks is the transaction itself. I had the pleasure of working with salesman David Burda recently. It’s hard to add to your personal debt with a multi-year commitment and still leave feeling happy, but Dave and his team did the impossible. Dave is courteous, considerate, and he offered great perspective. He took the time to get to know us, and our needs, and put together a personalized list of priorities for us to consider in our search. Everything from recommendations on space, cargo hold, weather reliability, safety features, and the ever important budget was considered in his recommendation. All of our independent research aligned with his recommendations, which lends itself to my claims of honesty and personalized approach to the customer service experience. Dave’s input was instrumental in our decision making. More

OUTSTANDING!!! Wonderful experience with everyone on the team. No nonsense, no sales pitch, no hassle. Everyone was friendly, spent time answering my questions and w Wonderful experience with everyone on the team. No nonsense, no sales pitch, no hassle. Everyone was friendly, spent time answering my questions and worked with my schedule. Thank you Jim & Kimmie:) More

Outstanding Overall experience with all the individuals we dealt with was truly outstanding. They took everything we asked about seriously and if they couldn't a Overall experience with all the individuals we dealt with was truly outstanding. They took everything we asked about seriously and if they couldn't answer a question they found someone who could. More

A relaxed & informative experience. My wife & I were in the market of a Subaru. We had an unfortunate experience with Fitzgerald Auto Mall and we felt that we didn't get all of the answe My wife & I were in the market of a Subaru. We had an unfortunate experience with Fitzgerald Auto Mall and we felt that we didn't get all of the answers up front. When we both went to Frederick Subaru, Roberto was very attentive, upfront with costs and trim differences between vehicles and most of all, no pressure. We both bought a brand new Outback & Forester and couldn't be happier. I strongly recommend Frederick Subaru; especially Roberto Lopez as your salesman. More

Positive Car Shopping Experience David made shopping for a vehicle a very pleasant experience. He answered all our questions/concerns and worked with us to make sure we were happy wi David made shopping for a vehicle a very pleasant experience. He answered all our questions/concerns and worked with us to make sure we were happy with our purchase without being pushy. We will definitely keep The Frederick Motor Company in mind when purchasing another vehicle. More

Fantastic Experience I was in Texas on business travel. Decided I'd like a newer vehicle. I spotted just want a was looking for... Newer pre-owned Mercedes E Class to upgr I was in Texas on business travel. Decided I'd like a newer vehicle. I spotted just want a was looking for... Newer pre-owned Mercedes E Class to upgrade my current E Class. I inquired online and Scott Rosenfeld contacted me quickly. They held the car until I got home to see it. I pulled in, the car was up front. Someone came out to assist me quickly. Used car manager Keith Barrow started working with me. He was ready to move this car and I was ready to buy. I got a very fair trade on my older car and fantastic price on my newer Mercedes. I'm very pleased with the car and the service I received from this dealer. No hassle and very quick to get things done. Thank you Keith and Scott for making this transaction quick and smooth. I will be calling these fellas again when I'm in the market. More