The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
Wonderful experience I've purchased and leased many cars over the years and this was easily the best experience i've had purchasing a car. The staff is prompt , friendly a I've purchased and leased many cars over the years and this was easily the best experience i've had purchasing a car. The staff is prompt , friendly and very knowledgable. More
Very pleased We had one day in which to buy a used car - not ideal shopping conditions - but we lucked out with Frederick Motor Company. Our salesperson was honest We had one day in which to buy a used car - not ideal shopping conditions - but we lucked out with Frederick Motor Company. Our salesperson was honest, knowledgeable, and helpful, and we couldn't be more pleased with the service we received and the car we purchased. More
Pleasant and No Hassle Jim was an easy to guy to talk to and he did not pressure us into buying the vehicle. He was very helpful and made buying a used vehicle an enjoyable Jim was an easy to guy to talk to and he did not pressure us into buying the vehicle. He was very helpful and made buying a used vehicle an enjoyable experience for me and my family. More
Excellent Service Walter and the dealership as a whole did an excellent job from the test drive, to price negotiation, to preparing the car to drive it off the lot. Wal Walter and the dealership as a whole did an excellent job from the test drive, to price negotiation, to preparing the car to drive it off the lot. Walter took the extra time necessary to make sure I understood all the details about the car and helped me pair my phone to the car. More
Smooth, professional, no pressure and no hassel! Had the recent pleasure of buying a used Cadillac from salesman Mike Reimel and the guys at Frederick Motors used cars. Mike was courteous, profession Had the recent pleasure of buying a used Cadillac from salesman Mike Reimel and the guys at Frederick Motors used cars. Mike was courteous, professional and quite knowledgeable for a guy who is relatively new to car sales. He also posses a friendly and up beat sense of humor. Always nice to spend a few hours with someone who helps you find your own way around a vehicle and laughs at your dumb jokes at the same time. Certainly not my first car buying experience and honestly one of the most enjoyable. Thanks Mike...I will recommend you to anyone who I encounter who is in the market for a clean and fairly price used car. More
Pleasant Experience We knew exactly what we were looking for when we went in. Salesperson was very accommodating & helpful, answered all our questions but did not try to We knew exactly what we were looking for when we went in. Salesperson was very accommodating & helpful, answered all our questions but did not try to pressure us into something else. Very friendly. More
Roberto Lopez is the best sales person I have encountered I lease a car every 3 years and Roberto Lopez is the best I have ever had. No one ever explained every button on a car like he did. I knew nothing a I lease a car every 3 years and Roberto Lopez is the best I have ever had. No one ever explained every button on a car like he did. I knew nothing about Subaru and this will probably be the only car I will ever get. His finance manager was fabulous also. More
Great Price, Great Service, Will Be Back in the Future My husband and I were in the market for two new vehicles and were talking to a few Subaru dealerships. I worked with Roberto Lopez and I felt he was v My husband and I were in the market for two new vehicles and were talking to a few Subaru dealerships. I worked with Roberto Lopez and I felt he was very professional and not pushy. He answered all of my questions about the car, made sure I did not have any more questions and never tried to push features on me. I already new what I wanted on the car and what I didn't, so I really appreciated it. I told him what I wanted for my husbands car. Both cars we wanted were not in stock but he arranged to get both, and had both in less than a week. In addition he gave me very competitive pricing so that I did not have to go back and forth between dealerships to negotiate. In addition, my husband and I have busy schedules and were not able to get by until Monday at 7pm. That was no problem for them, Roberto and his staff made the buying process quick, painless, and exciting. Even my 11 year old son commented on how quick it was (we have done this a few times with him....). I highly recommend this dealership and especially Roberto! And for our cars- 2016 Legacy and 2016 WRX- they are AWESOME!! WE LOVE THEM! More
Walter , Walter, Walter Walter Smith could write books on customer service. He's know his product in and out. He can explain and demonstrate every part of the vehicle. We've Walter Smith could write books on customer service. He's know his product in and out. He can explain and demonstrate every part of the vehicle. We've bought three vehicles from Walter this past year, there's a reason, and it's Walter, Walter, Walter !!! More
pain free experience Was fortunate to have had Jim as my salesman. He made what can be an awful, stressful ordeal into just the opposite. Enjoyed his sense of humor, know Was fortunate to have had Jim as my salesman. He made what can be an awful, stressful ordeal into just the opposite. Enjoyed his sense of humor, knowledge of the products on his lot, and friendly demeanor. Would certainly make a purchase from this dealership again, whether new or used. More