The Frederick Motor Company

Scott was absolutely terrific I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely terrific throughout the entire process. He showed me a text where he had received a higher offer shortly after we had made a deal via email, and his response that a "deal was made and it would be unethical to renege on it." Incredibly honest and upfront on everything. Couldn't ask for a better fella to work with. I drove almost 6 hrs one way to pick this car up and would do it again wthout question. In every category I give him 5 stars only because they wont let me give 6! More

Purchased new ford focus We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with t We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with the transaction. More

Just a Great Dealership I have been buying cars at The Frederick Motor Company since the 70s. It was the best dealership then and still is today. Just bought my first hybri I have been buying cars at The Frederick Motor Company since the 70s. It was the best dealership then and still is today. Just bought my first hybrid, a Ford Fusion and am very satisfied with the purchase. Very professional team, Rick Kleinota is the best. More

Real Happy! I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederic I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederick Motor Co.'s (FMC) excellent maintenance program and service personnel. We've dealt regularly with FMC salesman Walt Smith and appreciate and respect his judgment, expertise and professionalism in helping us choose a truly exceptional vehicle. More

The Very best Subaru dealer This is my second Subara that I have purchased from this dealer. I have always dealt with Walter Smith and I can't praise him enough. He was patient a This is my second Subara that I have purchased from this dealer. I have always dealt with Walter Smith and I can't praise him enough. He was patient and very knowledgable. I bought my first Subaru Outback from him and when I decided to upgrade to a 2015 Subaru Outback I contacted Walter. I was so pleased that he was still with Subaru. From the time I walked in through the test drive and finance department . Everything went so smoothly and in a timely fashion. Before leaving Walter took the time to introduce me to Chris in the service department and to educate me on the facility and after hour drop off. I would highly recommend Walter Smith to all my friends and neighbors that are looking to buy a car. Sincerely ML Read More

Satisfaction Our experience with the Frederick Motor Company is complete satisfaction...from our sales rep, Rick Kleinota, our financial rep, Ron Musgrove and cust Our experience with the Frederick Motor Company is complete satisfaction...from our sales rep, Rick Kleinota, our financial rep, Ron Musgrove and customer service rep, Ken Reed, is of the highest quality of professionalism, friendliness and knowledge. This is the sixth vehicle that we have purchased from the Frederick Motor Company and no doubt, we will be back searching for Rick in the showroom. Our experience with the entire team at the Frederick Motor Company shopping for a new vehicle was awesome! Thank you Rick and team! More

2014 Ford Escape This is the first Ford Escape I've purchased from the Frederick Motor Company. I am extremely satisfied with the vehicle. The sales representative, This is the first Ford Escape I've purchased from the Frederick Motor Company. I am extremely satisfied with the vehicle. The sales representative, Rick Kleinota, was very knowledgeable, helpful, and courteous. If you are looking to purchase a Ford vehicle, I would highly recommend the Frederick Motor Company. More

In and Out Rick was great to work with! Got the car I wanted for the price I wanted. Great customer follow up as well. I honestly enjoyed the buying experienc Rick was great to work with! Got the car I wanted for the price I wanted. Great customer follow up as well. I honestly enjoyed the buying experience. I had a unique situation that Rick really went the extra mile to make sure I was taken care of. I will shop at Frederick Motor Company again! More

I Keep Coming Back This is the fourth vehicle that I have purchased from Frederick Motor Company. Service and selection are always the best. I guess I'll keep coming b This is the fourth vehicle that I have purchased from Frederick Motor Company. Service and selection are always the best. I guess I'll keep coming back! More

Happy to own my first Subaru! I had purchased a Ford from this dealership 4 years ago and that's when I met Walter. When it was time to buy my next car, a Subaru this time, I went I had purchased a Ford from this dealership 4 years ago and that's when I met Walter. When it was time to buy my next car, a Subaru this time, I went back to Walter because he will work to get you the best deal and is one of the few car salesmen I have found that is low pressure. When I couldn't find what I wanted, he immediately recommended factory ordering the car. I waited (impatiently) for 6 weeks, but it finally arrived! When I went to pick it up, Walter went over the car, bumper to bumper, and made sure I understood all the buttons and navigation system. When I asked questions, he went and researched it while I was in finance, and had the answers when I was done. He also took the car back to detailing when he noticed some things were not as clean as he liked. Walter is one of the few people I have encountered that knows the true meaning of customer service! More