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The Frederick Motor Company
Frederick, MD
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552 Reviews of The Frederick Motor Company
Love Forester and Dealership! I just bought my 2015 Forester and had another great experience! I bought my first Subaru Forester in 2010 at Frederick Motor Company. Very Happy! I just bought my 2015 Forester and had another great experience! I bought my first Subaru Forester in 2010 at Frederick Motor Company. Very Happy! More
Great auto company because of the people! I knew I wanted a Subaru but Walter and the Frederick Motor Company made it a wonderful experience. Kind, knowledgeable, and fair. They didn’t waste I knew I wanted a Subaru but Walter and the Frederick Motor Company made it a wonderful experience. Kind, knowledgeable, and fair. They didn’t waste my time. There were no hidden fees. Just good business and attention to detail. Walter took the time to go over everything, answer questions, and point out things I didn’t know. He followed up with a phone call. The entire staff was helpful and kind. Trust is a very important quality, and I trust Walter and the Frederick Motor Company. Great auto company because of the people! Oh, I love my Subaru Forester too :-) More
Bought New Outback Walter is the best. Took time to go over my new Outback and answered any questions I had. I great part is that the customer service did not end afte Walter is the best. Took time to go over my new Outback and answered any questions I had. I great part is that the customer service did not end after I left the lot. I received a couple of follow-up calls to make sure things were going well and if I had any further questions. The car is great along with this dealership! More
Couldn't ask for a better experience. Subaru Outbacks are in high demand. Even more so if you have a particular configuration in mind. We had been working with Mark for a couple of months Subaru Outbacks are in high demand. Even more so if you have a particular configuration in mind. We had been working with Mark for a couple of months as we tried to narrow down exactly what we wanted. He called us last week to inform us that a new truckload was in transit that had one model, the 2015 Subaru Outback 3.6R, that he thought we'd be interested in. Then on the day it arrived he called us and we set an appointment for 11 that morning to test drive it. We loved. A couple of hours later we drove off the lot in a new car. They appraised our old car and gave us a fair price as a trade-in and they even knocked a little off the MSRP on this hot selling model that was so in demand that another customer was hovering in the hopes that we'd choose a 4 cylinder model so he could have the 6. They then prepped the car for us, arranged the financing, and it was ours. Mark then spent some time showing us how everything works. Turns out this car with its Eyesight Technology package can do a lot! Once we were comfortable with everything we shook hands and set out on the open road for a nice drive followed by a nice dinner out. We are very happy with the car and with Mark and the team at Frederick Motor Company. Definitely would recommend these folks. More
Excellent service, Highly recommend! Walter and his whole staff made everything easy and pleasant! They go above and beyond!No pressure, not pushy at all, and took care of everything, I Walter and his whole staff made everything easy and pleasant! They go above and beyond!No pressure, not pushy at all, and took care of everything, I highly recommend them and will definitely use again! More
Great Experience Walter is a great guy, treats all his customers as if they were family! He went above and beyond to make sure I had exactly what I want. The dealershi Walter is a great guy, treats all his customers as if they were family! He went above and beyond to make sure I had exactly what I want. The dealership was extremely patient and accommodating. More
Great experiene They were awesome and very easy to work with. They were extremely professional and went out of their way to make sure we were satisfied. They were awesome and very easy to work with. They were extremely professional and went out of their way to make sure we were satisfied. More
Best Experience Ever at a Dealer Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership buildin Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership building that is comfortable and open. More
Great dealership with focus on customer service This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on cust This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on customer service which extends after the purchase. The dealership has a small town feel, with a focus on customer service. I'm confident we will be back to see Rick for our next purchase. More
The whole experience was excellent Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a l Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a little unnerved. They made me feel calm and explained all aspects of the sale clearly and positively. I have purchased many cars from this dealership and they have never let me down. Not just excellent but consistently excellent. I would tell anyone to get a good deal and excellent treatment at Frederick Motor Co. The service is beyond excellent. AshleyKing is amazing. Rick Kleinota did a superior job of slowly and clearly explaining all the "stuff" on my new car. More