The Frederick Motor Company

Just bought my 4th Subaru, 2 Legacy's, 2 Foresters. Needless to say they are a great dealer to do business with. I have told all my friends about the wonderful service, not only in sales, but their s Needless to say they are a great dealer to do business with. I have told all my friends about the wonderful service, not only in sales, but their service department as well. Thank you Roberto Lopez and staff in sales and Ashley King and her staff in service department. More

Brilliant experience, thank you, Roberto Lopez & Team! Our entire recent experience, Forester trade-in and Outback purchase/upgrade, was very well executed by each member of the team. Spear-headed by Robe Our entire recent experience, Forester trade-in and Outback purchase/upgrade, was very well executed by each member of the team. Spear-headed by Roberto Lopez, the one-time visit was efficient, fair, smooth and pleasant. There were no lengthy lags between steps in the process and each of the team members was friendly, courteous, knowledgeable, professional and efficient/time-conscious. Would like to acknowledge newest member of the team, Chase, for responsibilities he handled and, again, Roberto, for his effective, professional mentoring Chase. Thanks and please sustain your excellent work! More

Glad to be back to Subaru! Frederick Motor Company(Subaru dealership) was my best car buying experience ever. From start to finish the process was pleasant, and there was no h Frederick Motor Company(Subaru dealership) was my best car buying experience ever. From start to finish the process was pleasant, and there was no high pressure sales. Tyler was knowledgeable, friendly and didn’t try to up sell . He listened to what we wanted. He was patient, answered all of our questions, and searched for colors, and trim packages outside of their dealership. We wanted to have a tow package installed on our new Ascent, and when I called the service department, they were expecting our call. Tyler had given them the heads up, and they already had an appointment for us, and a rental car reserved. So refreshing compared to my one and only Ford Dealership experience. Subaru, I am glad to be back!! More

Best new car experience No sales pressure, just listened to us and showed us what we asked for. It could not have been easier. Everything taken care of start to finish. Rober No sales pressure, just listened to us and showed us what we asked for. It could not have been easier. Everything taken care of start to finish. Roberto was great! More

Low pressure, excellent, knowledgeable sales We visited the dealership with the "don't bug us, we're just looking" attitude. Grant (and everyone we encountered) was positive , friendly, and helpf We visited the dealership with the "don't bug us, we're just looking" attitude. Grant (and everyone we encountered) was positive , friendly, and helpful. When we returned the next day. our test drive was amazing. It felt like we were at a car show. Grant explained every feature and showed us how we would apply it to our daily drive. We had already researched the car thoroughly and loved the cars reliability and features. Grant made it so I couldn’t wait to drive it to work the next day. The follow-up and support has been great. Subaru makes a great product. Grant Schley and Frederick Subaru made it even better! More

Excellence I was a first time buyer with no credit and Bill Stack at Frederick Ford in Seaford came through for me. He was.able to find me the truck I was looki I was a first time buyer with no credit and Bill Stack at Frederick Ford in Seaford came through for me. He was.able to find me the truck I was looking for and got me a great price. I am very pleased with my purchase and I will be returning in the future. More

New vehicle purchase experience The sales team at Frederick Subaru was great. I was lucky in that the vehicle I wanted had already been reduced in price to the amount I wanted to pay The sales team at Frederick Subaru was great. I was lucky in that the vehicle I wanted had already been reduced in price to the amount I wanted to pay, so did not have to work that angle. The trade in value they provided for my Mazda was great, hence the sale! Much happier with my purchase here than the last time at a Mazda dealership. More

Very Satisfied Customer Thank you for our 3rd positive experience at Frederick Subaru, Everyone at this dealership is friendly and treats you like family. We appreciate t Thank you for our 3rd positive experience at Frederick Subaru, Everyone at this dealership is friendly and treats you like family. We appreciate the “no-pressure” communication between our sales guy (Roberto Lopez) and ourselves. Roberto was able to answer all of our questions, he explained to us in detail the different option packages, and helped us to determine which Subaru Ascent was right for us. Most of all, we appreciate not being pressured to purchase a vehicle when we visit this dealership. Thanks again for everything ... we love our new Ascent! More

No Pressure Buying Experience I've owned several Subaru's over the years. I wanted to look at the Ascent but decided it wasn't practical for me. After looking at the Forester and I've owned several Subaru's over the years. I wanted to look at the Ascent but decided it wasn't practical for me. After looking at the Forester and Outback I decided on a new Outback. Salesman was patience while I asked many questions and made my decision. He even helped moved my stuff from old vehicle to new and took time to go over all the new electronics to make sure I was comfortable with all the new "bells and whistles" before I left. Excellent experience. More

Outstanding Experience Buying A New Car The experience I had with Frederick Subaru was outstanding. The is the second Subaru I purchased from them in three years. The salesman, Grant Schle The experience I had with Frederick Subaru was outstanding. The is the second Subaru I purchased from them in three years. The salesman, Grant Schley, is outstanding. When I first stopped by the dealership to look at the Outback, Grant spent a lot of time with me discussing the car. I told him that I was just thinking about a new car and may not be in the market to buy a car. He did not put any pressure on me to make a purchase. I was quite impressed with the car and the salesman, and went back the next day to purchase the Outback. Grant worked with me regarding the best options for me to trade my car and also worked with me with a fair price. I love my new car! I highly recommend this salesman and this dealership. They are knowledgeable about their product, supportive with the shopping experience, friendly to work with, and very fair with the cost of the vehicle. More