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The BMW Store
Cincinnati, OH
1,666 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,666 reviews
August 21, 2025
Paul and Susan did a wonderful job in finding me a great BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. More
by Dave
August 18, 2025
Just purchased my third X3 at this dealership. Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to do everything and just enjoy the ride! Dean always seems to be right as he was convinced I would love the car and once again, I DO! More
by dstiene
August 16, 2025
The X3 is the third vehicle we've purchased from the BMW Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan hav Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan have been easy to work with and have done well each time. More
by jlandrum1061
August 16, 2025
Paul and Susan made the process quick and helped explain everything to a first-time BMW owner. everything to a first-time BMW owner. More
by Danhuhn
August 15, 2025
Matt went over and beyond of expectations. Drove the car and suggested repairs at no charge before purchasing the used BMW. Definitely will be back for my next car purchase. Drove the car and suggested repairs at no charge before purchasing the used BMW. Definitely will be back for my next car purchase. More
by chadpeters19
August 15, 2025
Ric, Paul, and Susan always take great care of me. I have leased numerous vehicles from them, and it is always excellent service. I have leased numerous vehicles from them, and it is always excellent service. More
by chris.rahe
August 11, 2025
Henry was great. He was very knowledgeable and friendly. He really went above and beyond to make my experience a good one. Each member of the team was great to work He was very knowledgeable and friendly. He really went above and beyond to make my experience a good one. Each member of the team was great to work with. The entire experience from the was top notch. I highly recommend them. More
by jstephensdoyle
August 02, 2025
This was our first BMW purchase. Our experience was excellent. In particular our salesperson Amy was very informative and helpful and the entire process was stress free. Highly recom Our experience was excellent. In particular our salesperson Amy was very informative and helpful and the entire process was stress free. Highly recommend! More
by O’Keefe
August 02, 2025
Emily was great. She was easy to communicate with and responsive. I would recommend her. Made the car buying experience easy. She was easy to communicate with and responsive. I would recommend her. Made the car buying experience easy. More
by Michael M
August 02, 2025
Paul was very informative and extremely patience, easy to work with. Susan was unbelievable helpful in setting up all features and clearly explain all the features! work with. Susan was unbelievable helpful in setting up all features and clearly explain all the features! More
by Pav4076
