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Texan Buick GMC

Humble, TX

4.2
707 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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707 Reviews of Texan Buick GMC

October 21, 2023

Great customer service and quick turnover. Friendly atmosphere, great browsing around looking for a new truck More

by ralostaxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 23, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! At Texan GMC Buick, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

October 21, 2023

Everything was good and usually the wait time is not as long as it usually is. More

by ander1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Report | Print
Oct 23, 2023 -

Texan Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you have encountered during your visits with us. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

October 21, 2023

This time I was hesitant bc the last two time’s something was left off. More

by Hjournet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
Report | Print
Oct 23, 2023 -

Texan Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your less-satisfying visits. Sincerely, The Texan GMC Buick Team

October 21, 2023

I have a white car they always on the inside of the car. I had a coupon for the oil changed and they tried to make me pay the full price.. More

by bigdstowing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
Report | Print
Oct 23, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

October 20, 2023

Service department was great especially Z Mr Gunner at desk thanks will use Texas GMC in future when needed More

by klaf914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner greene, Madison Spencer
Report | Print
Oct 21, 2023 -

Texan Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

October 19, 2023

Very organized and good customer care service clean excellence helpers you don’t have to stay and wait for your vehicle they will have you taken home and pick you up when vehicle is ready More

by kathy.guss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 20, 2023 -

Texan Buick GMC responded

Hi Kathy, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Texan GMC Buick Team

October 19, 2023

Great and quick service, very happy with my visit. Would recommend to family and friends. More

by FRANCISCOBANDA85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony
Report | Print
Oct 20, 2023 -

Texan Buick GMC responded

Your great feedback truly made our day, Francisco! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

October 18, 2023

Its been a pleasure dealing with your service department and sales staff, thanks for everything More

by TERICOOK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Teri. Sincerely, The Texan GMC Buick Team

October 18, 2023

Gunner and Figueroa always assist me with my warranty issues and get my vehicles working like new. More

by mherna10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figueroa, Gunner
Report | Print
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 17, 2023

Initially the service folks were not very friendly nor welcoming. They acted like no customers were waiting. However, once the gentleman who seemed to have all the knowledge asked if I was being helped a More

by Rachel Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of those people
Report | Print
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for the feedback, Rachel. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Texan GMC Buick Team

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