Texan Buick GMC

I felt like Texan GMC finessed me on my free oil changes. Is this how Texan GMC treats high valued customers? Is this how Texan GMC treats high valued customers? More

They have by far the best dealer and customer service in Houston, Tx so don’t go elsewhere! Houston, Tx so don’t go elsewhere! More

Bringing my new car for covered service was very …. .I can’t even think of a word. I got there at 845 for a 9am appt and was unsure as to which lane I needed to be in. Sat for 10-15 min in a lane that s .I can’t even think of a word. I got there at 845 for a 9am appt and was unsure as to which lane I needed to be in. Sat for 10-15 min in a lane that said “appointments express lane”, which since I had an appointment seemed the most logical place to be. When nobody was coming to ask me anything, I called the service dept to see if I was in the correct lane for an appt I was told yes just wait there. When someone finally got up and walked over to my car they said I needed to be in another lane so at this direction I moved my car over a lane. Sat there another 10 min, employees walking all around looking at me nobody and came to check me in and now, already late for the 9am appt. A girl who had been there the entire time finally came to see what I needed. She told me I needed to go inside to let them know I was there. Ok. Finally got checked in by 915 or so. Overheard them tell another customer the shop closed at 11 and everyone went to lunch. Lo and behold, my car was finally ready by 11. I was there for an oil change. Other than a feee service I can’t see wanting to come back here. I really had to pack my patience that morning. I do need to come back for a microchip that was not available when I purchased the car and I am dreading that. They have already said they need the car for 2 days. 2 DAYS? Not looking forward to that. Who can put their life on hold for 2 days with no car in a large city for something that should have been included in the car to begin with? , More

Great customer service and quick turnover. Friendly atmosphere, great browsing around looking for a new truck Friendly atmosphere, great browsing around looking for a new truck More

Everything was good and usually the wait time is not as long as it usually is. long as it usually is. More

This time I was hesitant bc the last two time’s something was left off. was left off. More

I have a white car they always on the inside of the car. I had a coupon for the oil changed and they tried to make me pay the full price.. I had a coupon for the oil changed and they tried to make me pay the full price.. More

Service department was great especially Z Mr Gunner at desk thanks will use Texas GMC in future when needed desk thanks will use Texas GMC in future when needed More

Very organized and good customer care service clean excellence helpers you don’t have to stay and wait for your vehicle they will have you taken home and pick you up when vehicle is ready excellence helpers you don’t have to stay and wait for your vehicle they will have you taken home and pick you up when vehicle is ready More

Great and quick service, very happy with my visit. Would recommend to family and friends. Would recommend to family and friends. More