Back

Texan Buick GMC

Humble, TX

4.2
710 Reviews

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

710 Reviews of Texan Buick GMC

October 18, 2023

Its been a pleasure dealing with your service department and sales staff, thanks for everything More

by TERICOOK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Teri. Sincerely, The Texan GMC Buick Team

October 18, 2023

Gunner and Figueroa always assist me with my warranty issues and get my vehicles working like new. More

by mherna10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figueroa, Gunner
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 17, 2023

Initially the service folks were not very friendly nor welcoming. They acted like no customers were waiting. However, once the gentleman who seemed to have all the knowledge asked if I was being helped a More

by Rachel Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of those people
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for the feedback, Rachel. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Texan GMC Buick Team

October 17, 2023

The service is great but pricing compared to certified non dealership mechanics is a long term deal killer for us. More

by mike.d.ward@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe - service @ Texan GMC
Oct 19, 2023 -

Texan Buick GMC responded

Mike, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Texan GMC Buick Team

October 16, 2023

Thanks to everybody who participated in putting a new engine in my car car runs great. I wish I could’ve turned the odometer back to zero. But I understand why you didn’t. what I don’t understand is why More

by jessegonzales64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Izaguirre My service advisor
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Jesse. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

October 15, 2023

THEY ALWAYS LET ME KNOW THE RIGHT THING. GREAT SERVICE TEAM.TRAVIS HAS NEVER LET ME DOWN. More

by TONY110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TODD TRAHAN & THE GUY WHO WROTE UP THE CONTRACT, FORGOT HIS NAME.GREAT , Madison Spencer, Beth Patlan
Oct 18, 2023 -

Texan Buick GMC responded

Tony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Travis does for Texan GMC Buick and our customers. Hope to see you again soon! Sincerely, The Texan GMC Buick Team

October 15, 2023

EXCELLENT working with this professional team. Sales dept was easy to deal with as well as the finance dept. I would recommend. More

by BIGCAT.TX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario, Beth Patlan
Oct 18, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

October 15, 2023

Abe was very helpful in finding the problem. A plan has been established to solve the issue should it return. More

by BILLYRAY1358
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Oct 18, 2023 -

Texan Buick GMC responded

Billy, thank you for taking the time to write this wonderful review about our service department. We are happy that our team was able to locate and fix the problem and keep you informed. Thank you for your loyalty to us here at Texan GMC Buick and we look forward to your continued business! Sincerely, The Texan GMC Buick Team

October 14, 2023

good dealership. very great service from the staff and very communicative efficient and quick response More

by eddiefromdh713
Recommend Dealer
Yes
Oct 17, 2023 -

Texan Buick GMC responded

Wow, your kind words took our breath away, Eddie! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Texan GMC Buick Team

October 14, 2023

Travis did a great job taking care of me. He should be commended for this More

by LISA@MESAHCOMM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 17, 2023 -

Texan Buick GMC responded

Thank you for your business and this review, Lisa. We are happy to hear Travis was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Texan GMC Buick Team

...
42
...