Terry Reid Hyundai

Everyone at Terry Reid was friendly and helpful. I already take both my Hyundai's there for service, and knew I was going to buy my next Hyundai there. I already take both my Hyundai's there for service, and knew I was going to buy my next Hyundai there. More

Everyone was very courteous and friendly. I was able to get a deal that I was satisfied with. I am trusting that the after sale experience will be just as good. Thanks I was able to get a deal that I was satisfied with. I am trusting that the after sale experience will be just as good. Thanks More

the service was great! i was stuck in a bad situation with my old car and they were able to help me out!! i was stuck in a bad situation with my old car and they were able to help me out!! More

Easy to work with, no high pressure sales tactics, offer fair pricing from a local dealer. fair pricing from a local dealer. More

I had an awesome experience here! Everyone was great and very helpful. Highly recommend Terry Reid Hyundai in Cartersville! Everyone was great and very helpful. Highly recommend Terry Reid Hyundai in Cartersville! More

Their service dept. is a complete rip off.The older guy that works the check in counter consistently giving customers made up excuses and lies to up sale service.They ar is a complete rip off.The older guy that works the check in counter consistently giving customers made up excuses and lies to up sale service.They are also marking up parts over 100% from local parts stores.Two separate times I've had to take my car back for irresponsible tech mistakes.If you don't have some knowledge of car maintenance and procedures DO NOT take your vehicle here because I promise you will be sold things you don't need or lied to and end up paying for parts you didn't need due to a incompetent tech. More

the service department is not very good. it takes over 2 hours just to do an oil change. with an appointment every time. when rotating the tires they broke a stud on the router. that's not t it takes over 2 hours just to do an oil change. with an appointment every time. when rotating the tires they broke a stud on the router. that's not the issue the issue is it took over 4 weeks to fix. it would have been longer if I did not call them to see if the part had arrived. Migicley it was there. and after asking why it took so long I was told no idea the part has been here for weeks did no one call you. I also would not recommend buying and warranty for them it is useless just give your money to a person that needs it. at least you would fell good about your investment. so over all in my opinion NEVER GO TO TERRY REID HYUNDAI IN CARTERSVILL GA. if any thing is wrong with the car it will take weeks to fix hours for simple oil changes. if you have that much time in your life then go for it. but if you value your time stay away and what ever you do do not buy and warranty. More

The service center is by far, the worst I️ have been to in all my life. This was my second time booking an oil change which was told takes 10-15 minutes to do. I️ patiently waited there and hour and 20 min in all my life. This was my second time booking an oil change which was told takes 10-15 minutes to do. I️ patiently waited there and hour and 20 minutes and when I️ went to get an update my car was just getting in the garage. The first time I️ was also there for two hours and was told this wouldn’t happen again. HIGHLY RECOMMEND you go anywhere but here. More

Tillman, our salesman worked quickly and patiently to find us a vehicle during a difficult time to shop for cars! The finance folks were great and we were in and out, with test drives, in under 3 hours. find us a vehicle during a difficult time to shop for cars! The finance folks were great and we were in and out, with test drives, in under 3 hours. More

The worst customer service in the history of the world. All Hyundai dealerships I believe are conditioned to never answer their phones or return phone calls from customers. Terry Reid Hyundai service car All Hyundai dealerships I believe are conditioned to never answer their phones or return phone calls from customers. Terry Reid Hyundai service care nothing about their customers. They never communicate with customers. RUN AWAY AS FSST AS YOU CAN TO SNY OTHER CAR MAKER! More