Terry Reid Hyundai

The salesman and the entire Terry Reid team was very helpful. We came from Dalton,GA with our financing already ready but had a lot of negative equity in our old car. We had looked at two other Hyundai helpful. We came from Dalton,GA with our financing already ready but had a lot of negative equity in our old car. We had looked at two other Hyundai dealers closer to us but felt they were not really helpful and the inventory was limited. We told the salesman what we were looking for and he showed us the perfect car. The sales manager work with us to get better financing than we had so we were able to get the car we wanted, we did not have to settle! We were originally shown a white car but my husband wanted black. It was more expensive but they lowered the price so he could get it. They gave us enough for our trade in that we were able to keep our payments right where we wanted. The finance manager was very helpful too. She made the entire process painfree. We were there until after 9pm but the entire team that stayed made us feel welcomed and made sure that we still had a great sales experience. We left with our new car cleaned and a full tank of gas. Although Terry Reid is about 45 miles from us, we plan to go back to them for any maintenance the car needs. I have already told my sister about how helpful they were and she plans to visit them in the next month to get her a new car too. We will be back the next time we are ready to purchase a new car. More

They took my late request for an appointment with no problem, greeted me right away when I got there and got the service work done timely. problem, greeted me right away when I got there and got the service work done timely. More

A very pleasant experience. Friendly people, fast service, nice waiting area, good coffee, and quality work. This is also a convenient location to come to for me. service, nice waiting area, good coffee, and quality work. This is also a convenient location to come to for me. More

Terry Reid Hyundai provides prompt service. Terry Reid Hyundai provides friendly service. Terry Reid Hyundai offers convenient service appointments. Terry Reid Hyundai now offers service Saturday mornin Hyundai provides friendly service. Terry Reid Hyundai offers convenient service appointments. Terry Reid Hyundai now offers service Saturday mornings. More

We purchased 2 new Sonata Limited vehicles from this dealer and have been treated very well. The service is prompt and reasonable. They will go out of their way to make you feel valued. dealer and have been treated very well. The service is prompt and reasonable. They will go out of their way to make you feel valued. More

I bought a 2010 used Dodge Challenger which I traded a perfect no flaws 2006 Corvette for. For the trade I was offered 5000.00 below value for my car. I took the challenger for a test drive and everything perfect no flaws 2006 Corvette for. For the trade I was offered 5000.00 below value for my car. I took the challenger for a test drive and everything seemed ok on the overcast day? I looked over the body and from what I saw everything looked ok. The salesman had told me about the options on the car while test driving. One of these wast the phone connect on the radio for hands free calling. We made the trade even though the money was $5000.00 under where it should be. I got the car home and then the sun came out. The paint on the front was rock chipped badly, the phone connect was not on this vehicle, the aftermarket cool air intake was not on as told. I tried to contact but they would not return any of my requests to follow up on the issues. I contacted the BBB and they contacted, nothing was resolved here either. All I want to do is help others not to make the same mistake and purchase from Terry Reid Hyundai. Unfortunately this is a Buyer Beware type Dealership and I would hate to see anyone else have to go through this as I have had to do……. I will tell everyone I know of the lack of ethics as a dealership that has been exhibited by this company. No one should have to feel as if they were taken or their trust violated. In my 50 years of buying I have never felt that I was taken for a ride buying a car.....I cannot say that anymore now. I will never purchase from these people or anything associated with this dealership again. I will also spread the word of how my situation was handled by the owners son Matt. More

In all my years I have never been treated so badly! Accused of playing games and not answering their calls. Told me they did not want to do business with me and I'm assuming that was because another d Accused of playing games and not answering their calls. Told me they did not want to do business with me and I'm assuming that was because another dealer could beat their price. I left this dealership in tears... Extremely insulting. NEVER again would I shop here. I did end up buying from Ed Voyles. More