Terry Reid Hyundai
Cartersville, GA
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412 Reviews of Terry Reid Hyundai
efficient and fast have used this dealership for approximately four years. Also have purchased two automobiles in that time frame. Everyone in both the sales and service have used this dealership for approximately four years. Also have purchased two automobiles in that time frame. Everyone in both the sales and service area have always been very helpful and attentive to my requests for service More
Excellent service and communication I usually do not write reviews but in this particular case I am compelled to give Mckensie Dover and the entire staff for the service and communicatio I usually do not write reviews but in this particular case I am compelled to give Mckensie Dover and the entire staff for the service and communication i received on my last visit. This was not a typical service put involved geeting parts ordered for a mishap with a pothole that did significant damage to my G90. They expedited my parts and delivered my car back to my home with no hassles. I willl be buying another G90 in the next few months and it will be from Terry Reid. Just to add, I was formerly in the retail auto business for over 20 years and must tell you Mckensie is the best service writer I have ever dealt with. I hope the owner of the company see's this review !! More
Friendly, courteous dealership. Jane was an excellent salesperson, very helpful, and knowledgeable about the vehicles she sells. The whole staff there that I interfaced with were easy-going and went out salesperson, very helpful, and knowledgeable about the vehicles she sells. The whole staff there that I interfaced with were easy-going and went out of their way to assist in making the process smooth. More
Service The service employees were all courteous & kept me informed about service being done. The waiting amenities are very comfortable. Teresa Bellamy is es The service employees were all courteous & kept me informed about service being done. The waiting amenities are very comfortable. Teresa Bellamy is especially friendly and accommodating. More
Terry Reid Hyundai Dealership always comes through with flying colors when it comes to customer service Merry Christmas to all and a happy new year to all at Terry Re Dealership always comes through with flying colors when it comes to customer service Merry Christmas to all and a happy new year to all at Terry Reid More
Wonderful dealer ship Bought 2016 Hyundai Tucson Larry Tersa Abigail are friendly peeple that make u feel at home bible believing dealership Love you all in Jesus Bought 2016 Hyundai Tucson Larry Tersa Abigail are friendly peeple that make u feel at home bible believing dealership Love you all in Jesus name More
" No Pressure" "Friendly" "Prompt" Audrey @Christian were very knowledgeable and Patient, Everyone made me Comfortable unlike Thornton Rd Hyundai (👎) No Lies Straight up Including Step Audrey @Christian were very knowledgeable and Patient, Everyone made me Comfortable unlike Thornton Rd Hyundai (👎) No Lies Straight up Including Stephen in Finance and the 2 Service Men (Brandon) @ I apologize to not have the names correctly. Drove from Douglasville and will be referring More Customers. I can't Thank you ALL enough for your Prompt and Speedy Service. I didn't feel like just a Number More like Family. My Experience was Priceless!!! Never once Rushed, Ignored, or Forced to make a decision. Told them what I wanted over the phone once it was located received the call to come in and the rest is history!!! Thank You All For My Wife First New Car and Christmas Gift. More
Good Customer Service was good wait time was acceptable knowledge base was good representative was good to work with and offered great recommendations for what service de was good wait time was acceptable knowledge base was good representative was good to work with and offered great recommendations for what service department does. More
New Car Purchase - Experience The car buying experience has always been a painful process. It seems to take hours upon hours of your day to close a deal. Mostly because no-one lis The car buying experience has always been a painful process. It seems to take hours upon hours of your day to close a deal. Mostly because no-one listens. This experience was dramatically different. Abigail listened intently to my answers to her well scripted questions. She was extremely knowledgeable about her product(s), as well as the purpose of each bell and whistle. The length of time was still longer than desired but that is just the nature of the beast. When i found out that Abigail was 18 i was even more impressed. She is and hopefully continues to be a very valuable asset to your organization. The one item out of her control is the cleanliness of the new car. Supposedly, it was detailed but it was clearly very dirty both inside and outside of the vehicle. We did make mention to Abigail, but did have to leave due to a prior commitment. The inside & outside was atrocious and we drove through the car wash, but still pretty ugly. The windows were so dirty/streaky that when sun shined on them it was difficult to see. More
Always a pleasure. The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year! More