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Terry Reid Hyundai

Cartersville, GA

4.7
412 Reviews

816 Joe Frank Harris Pkwy SE

Cartersville, GA

30120

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412 Reviews of Terry Reid Hyundai

January 09, 2020

efficient and fast have used this dealership for approximately four years. Also have purchased two automobiles in that time frame. Everyone in both the sales and service More

by grs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Bellamy, Charlena Williams
Jan 09, 2020 -

Terry Reid Hyundai responded

Thanks for sharing your thoughts about your experience with Terry Reid Hyundai. We truly appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs!

January 08, 2020

Excellent service and communication I usually do not write reviews but in this particular case I am compelled to give Mckensie Dover and the entire staff for the service and communicatio More

by USMC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKensie Dover
Jan 08, 2020 -

Terry Reid Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Terry Reid Hyundai!

Jan 09, 2020 -

Terry Reid Hyundai responded

Oh! and -Yes he did see the Review... Semper Fi!!!

January 08, 2020

Friendly, courteous dealership. Jane was an excellent salesperson, very helpful, and knowledgeable about the vehicles she sells. The whole staff there that I interfaced with were easy-going and went out More

by Kengibson43
Recommend Dealer
Yes
Employees Worked With
Victor Martino, Stephen Evans, Jane Hickman, Audrey Melvin
Jan 09, 2020 -

Terry Reid Hyundai responded

You guys are awesome! It was a blast spending time with you... Please drop in and say Hi some time soon... Victor

December 31, 2019

Service The service employees were all courteous & kept me informed about service being done. The waiting amenities are very comfortable. Teresa Bellamy is es More

by Pdjordan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of everyone’s name but everyone friendly. , Teresa Bellamy, McKensie Dover, Andre Watts, Charlena Williams
Dec 31, 2019 -

Terry Reid Hyundai responded

Thank you for the kind words, We are Proud to have Teresa on our team. Happy and Blessed New Year to you and your family. Victor

December 25, 2019

Terry Reid Hyundai Dealership always comes through with flying colors when it comes to customer service Merry Christmas to all and a happy new year to all at Terry Re More

by TOMEMAIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Bellamy, Andre Watts, Charlena Williams
Dec 26, 2019 -

Terry Reid Hyundai responded

You guys are Great, Thank you so much for the kind words. Merry CHRISTmas to you and yours as well... Victor

December 24, 2019

Wonderful dealer ship Bought 2016 Hyundai Tucson Larry Tersa Abigail are friendly peeple that make u feel at home bible believing dealership Love you all in Jesus More

by Howard 2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen, Teresa Bellamy, Stephen Evans, Abigail Smith
Dec 24, 2019 -

Terry Reid Hyundai responded

Thank you so much for this excellent feedback, Howard! We are happy to hear that our team of Larry, Abigail, and Teresa worked hard to make your purchase experience enjoyable.

Dec 30, 2019 -

Terry Reid Hyundai responded

Amen, You guys are awesome. Happy new Year!!!

December 21, 2019

" No Pressure" "Friendly" "Prompt" Audrey @Christian were very knowledgeable and Patient, Everyone made me Comfortable unlike Thornton Rd Hyundai (👎) No Lies Straight up Including Step More

by Oil Change
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Beauregard, Stephen Evans, Christian Taylor, Audrey Melvin
Dec 22, 2019 -

Terry Reid Hyundai responded

Hi, We are so grateful that you chose to do business with Terry Reid Hyundai! Your experience matters so much to us, and I am happy to see that we fulfilled your expectations. Thanks for coming and we hope to see you again. Larry Pedersen lpedersen@terryreidgroup.com Vic Martino vmartino@terryreidgroup.com

December 19, 2019

Good Customer Service was good wait time was acceptable knowledge base was good representative was good to work with and offered great recommendations for what service de More

by clspivey10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlena Williams
Dec 20, 2019 -

Terry Reid Hyundai responded

Thanks for taking the time to share your experience! We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Thank you for placing your trust in Terry Reid Hyundai! MERRY CHRISTMAS, VICTOR

December 16, 2019

New Car Purchase - Experience The car buying experience has always been a painful process. It seems to take hours upon hours of your day to close a deal. Mostly because no-one lis More

by canes0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Martino, Stephen Evans, Abigail Smith
Dec 16, 2019 -

Terry Reid Hyundai responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We are pleased to hear that Abigail provided you with great service. We do regret that the vehicle did not meet yours or our standards on delivery. We would like to speak to you on this so feel free to reach out to Larry Pedersen lpedersen@terryreidgroup.com or Vic Martino vmartino@terryreidgroup.com We're glad we were able to help, and we hope to see you again!

Dec 18, 2019 -

Terry Reid Hyundai responded

Hello;) Thank you so much for giving us your full and detailed review if your experience at our family owned dealership. I am Claudia Laughridge. My son , Matt Laughridge my husband Terry Reid are the owners Please know we expect our vehicles to be a delight to drive off our lot.Please accept our apologies. Let us complete new detail on your new ride. Let us know what works for you We can pick up and deliver if you like!! I know you will be in good hands with Larry Peterson and Vic Martino. Thank you for recognizing Abby here in your review:) She is a hard working dedicated team member Details of your experience will be a sincere encouragement to her .I'll be sure she sees your review . Thank you

Dec 20, 2019 -

canes0001 responded

We will be stopping by tomorrow 12/21 to discuss another item. Maybe we can work out timing then?

Dec 20, 2019 -

Terry Reid Hyundai responded

Hi:):) Thank you so much for responding to me! I reached out to Vic Martino , he is going to give you a call to arrange with you Thank you 😊 Claudia Laughridge

December 09, 2019

Always a pleasure. The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical More

by cmob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Every one at the service counter was great!, Claudia Laughridge
Dec 09, 2019 -

Terry Reid Hyundai responded

You are most Welcome. It was a Pleasure to see you guys... Merry Christmas !!!

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