Terry Reid Hyundai

Phenomenal Sales Service/so-so Service Dept The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Fr The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Friday afternoon I called and was informed we needed to come pick up due to their only driver being out. the lady was rude. However, I demanded our car be delivered back to us just as we agreed upon and with the loaner leaking oil we needed ASAP. We were told it would be Monday morning at the earliest. I simply would not take no for an answer and told her it was unacceptable. After being put on hold, she came back with a much better attitude and advised the car would be delivered the next morning at 9:30. A very nice and respectful young man delivered our car and kept apologizing for the inconvenience. I do understand being short staffed at this time and I am sure this was just frustration due to work volume and lack of personnel available. Other than that this has been an outstanding dealership and I would recommend anyone to go by and see them!! More

Absolutely the best new car purchase I’ve ever experienced. John, Connar and Audrey were all extremely helpful with our purchase. My wife and I never felt the least bit pressured to buy anything experienced. John, Connar and Audrey were all extremely helpful with our purchase. My wife and I never felt the least bit pressured to buy anything and we enjoyed the friendly atmosphere they all provided. I will recommend Terry Reid Hyundai to my family and friends without hesitation. Thank you to the wonderful staff for making purchasing a new car a very enjoyable experience! More

Just bought our 4th vehicle from Terry Reid. Received outstanding customer service from Matt Laughridge and my salesman. We will continue buying from this dealership. outstanding customer service from Matt Laughridge and my salesman. We will continue buying from this dealership. More

Professional service Service rep kept me informed about my vehicle. When she realized it was going to take longer than normal she arranged to have me taken to work. Service rep kept me informed about my vehicle. When she realized it was going to take longer than normal she arranged to have me taken to work. More

Everyone was nice and handled all issues nicely. Waiting area is nice and coffee is great. I'm glad I purchased my SUV from here area is nice and coffee is great. I'm glad I purchased my SUV from here More

Service was great! Everyone friendly and helpful. Coffee was fresh and the wait was not long. Sat in the waiting area and relaxed while waiting. was fresh and the wait was not long. Sat in the waiting area and relaxed while waiting. More

We have never ever had such a wonderful experience purchasing a new vehicle. Audrey and Christian were outstanding. From entering doors till driving our new Palisade home!! I always say if something o purchasing a new vehicle. Audrey and Christian were outstanding. From entering doors till driving our new Palisade home!! I always say if something or an experience is warm and fuzzy it’s perfect, YES, it was warm and fuzzy!!!!😁 More

This is a great dealership they made me feel like family. They put in a lot of work into getting me the car I wanted They put in a lot of work into getting me the car I wanted More

I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind. with these very kind people in an extremely frustrating situation. Thanks for being so kind. More