Terry Reid Hyundai
Cartersville, GA
Filter Reviews by Keyword
By Type
412 Reviews of Terry Reid Hyundai
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multip salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did. More
Service - took my car in because my tire sensor was on. Had to stop on the way to your shop to put air in tire and when service checked said nothing was in tire it was weather related. Didn’t get a mile fr Had to stop on the way to your shop to put air in tire and when service checked said nothing was in tire it was weather related. Didn’t get a mile from your shop and sensor went off again. Took to a different shop and they found a piece of metal in tire. Don’t understand how your service dept missed it. Sales- very helpful in determining if it was to early to trade my Mirage to a Tucson. They were very nice and polite. Will definitely be back to deal with the sales dept there when it’s time to trade. More
Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends . sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends . More
I took my car in for the 120k mile maintenance and it was so easy. I made my appointment online, I met at the service door when I pulled up and my car was finished in less time than I was told it would take so easy. I made my appointment online, I met at the service door when I pulled up and my car was finished in less time than I was told it would take. I would definitely recommend the service dept for all your service needs. More
Service writer Charlena was very helpful cannot say same for technician. His response was lacking, issue with car is not resolved. Will try a different dealership to resolve the issue, even though it is inc for technician. His response was lacking, issue with car is not resolved. Will try a different dealership to resolve the issue, even though it is inconvenient. More
Christian is simply amazing! What was once a very daunting process, he was able to turn around and make it once of the BEST! He was very knowledgeable about the cars on the lot! He answered all of ou daunting process, he was able to turn around and make it once of the BEST! He was very knowledgeable about the cars on the lot! He answered all of our questions! He made the process seamless and one I will remember and base all car buying experiences off of. I will definitely recommend and use in the future! More
The experience was more than expected. Our sales rep., Miles, went above and beyond for us and we never felt pressured. Before we left he made sure everything was in tip top shape, Great experience. Jo Miles, went above and beyond for us and we never felt pressured. Before we left he made sure everything was in tip top shape, Great experience. John took great care of us while finishing up the paperwork. Very personable. More
Christian was great to work with and very happy with process Christian worked with us via email to narrow our search and evaluate pricing. Upon arriving to dealership to consummate deal Christian was well prepa Christian worked with us via email to narrow our search and evaluate pricing. Upon arriving to dealership to consummate deal Christian was well prepared and was actually out washing vehicle on his own in very hot sun. Communication and follow up has been very good and we look forward to working with service department and hope the achieve our expectations. More
Everyone goes above and beyond my expectations. The sales crew was great and my first visit for service the crew was just as fantastic! I will spread the word to all my family and friends about the dealershi crew was great and my first visit for service the crew was just as fantastic! I will spread the word to all my family and friends about the dealership. More