Terry Reid Hyundai

I would give no stars if I could. Because I had a appointment n still had to wait hour and half til car was service. appointment n still had to wait hour and half til car was service. More

Buying Experience My sales associate was Miles. He was very efficient, conscientious, informative about the car I was buying and made the process goes smoothly. Th My sales associate was Miles. He was very efficient, conscientious, informative about the car I was buying and made the process goes smoothly. The F&I gentlemen were very conscientious and knowledgeable also. Overall the buying experience was easy and fluid. The dealership is very lucky to have Miles on your team. More

Love my car They help me make the best overall decision for me. They found the best fit for me and made it work within my budget. Would definitely recommend They help me make the best overall decision for me. They found the best fit for me and made it work within my budget. Would definitely recommend More

I want to thank Miles for all his help on my new purchase at Terry Reid Hyundai. Very professional and friendly guy. Thank you guys at Terry Reid Hyundai. Very professional and friendly guy. Thank you guys More

I was very pleased with the team at Terry Reid. They worked to close a deal that suited our needs. We love the new car! worked to close a deal that suited our needs. We love the new car! More

The Service personnel seem to be veryKnowledgeable in The Service personnel seem to be very Knowledgeable in finding a problem and knowing how to fix it. The Associates are very friendly and helpful. The The Service personnel seem to be very Knowledgeable in finding a problem and knowing how to fix it. The Associates are very friendly and helpful. The waiting area is very nice, but with one problem for cold natured people, if I have to wait a long time, I get cold in the summer time with the AC being so low. More

Worst Car Buy experience ever I traded in a 2017 hyundai Sonata limited. It was loaded with features. Did my purchase online. I asked for my new car to have the same features. I traded in a 2017 hyundai Sonata limited. It was loaded with features. Did my purchase online. I asked for my new car to have the same features. The car that I have now is a 2020 Kona. I was told that the car that I have now is a limited. It has hardly any features like the 2017 limited. It doen't have navigation system. I was told that I could hook my phone up to the car. I can't drive down the street looking at my telephone. When I informed the dealership about how upset I was. I was asked to come to the dealership and look at another car. I seen one that I liked. Then I was told that I would have to pay an additional $3000 on top of just paying $2700. I hate this car experience. I will never buy another car from Terry Reid Hyundai. There were no instructions for the car. When I asked whrere to go to get the oil changes. I was told I could just go anywhere or just any hyundai dealship. This was the worst ever experience. I never even heard from anyone of their managers. More

Car had to be towed back after completing a recall steering wheel problem. Wires under the column were not plugged back in.. but we were told it was not their fault and would have to pay. steering wheel problem. Wires under the column were not plugged back in.. but we were told it was not their fault and would have to pay. More

I was Very unsatisfied! I was scheduled for anHour I was Very unsatisfied! I was scheduled for an Hour appointment and all that they had to do Was put in new spark plugs. I was there for 4 and a hal I was Very unsatisfied! I was scheduled for an Hour appointment and all that they had to do Was put in new spark plugs. I was there for 4 and a half Hours!!! I complained at the desk and the girl gave me 10% off my bill. I also spoke to management and he said he noticed I had been there for a long time 😟and he appreciated me bringing it to his attention and he would discuss It at there next meeting!!! Sorry but I was upset!! More

I was able to stroll through the dealership without being harassed. Miles identified cars that I was interested in and moved them close to one another so that I could compare them. This experience was by far harassed. Miles identified cars that I was interested in and moved them close to one another so that I could compare them. This experience was by far the best car buying experience, that I have ever had. More