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Tate Dodge Chrysler Jeep RAM

Glen Burnie, MD

2.5
533 Reviews

7429 Ritchie Highway

Glen Burnie, MD

21061

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533 Reviews of Tate Dodge Chrysler Jeep RAM

March 02, 2012

My experience at Tate in Glen Burnie was wonderful!David Bouchal was my sales person and he made sure he did his best to accomodate my desire in what I wanted to purchase. There was no sign of pressuring in More

by trobinso83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bouchal
March 01, 2012

Went in to see what my trade was worth and Sales manager took my vehicle for 45 minutes, came back with a lowball offer. Said this is all the vehicle was worth to them. Vehicle was showroom quality even t More

by chally2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure Was before christmas around Dec19 at 7pm
Mar 19, 2012 -

Tate Dodge Chrysler Jeep RAM responded

We take all complaints very seriously at Tate. While attempting to investigate this complaint, we were unable to find any record of this customer ever having visited our showroom. We find it very unlikely that anyone would give more money for a trade in than us. Tate Dodge Chrysler Jeep in Glen Burnie, is MARYLAND'S #1 SELLING DODGE CHRYSLER JEEP DEALER. We earned that Top Dealer status, by giving The Best Deals and Best Service in The State. Tate has been proudly selling and servicing Chrysler products in Glen Burnie for over 50 yrs.

Mar 21, 2012 -

chally2012 responded

For the record I would be more than happy to bring in photos of my vehicle and meet with the GM to discuss how I was treated and given terrible treatment from your staff. For the record it was around 7pm on the week before Christmas in 2011. I am sure you have records of who the manager on duty was. In fact I can give a basic description, he had slicked back brownish hair, a neatly trimmed goatee, and was a little on the chubby side and about 6 feet tall. I was driving a 2008 Dodge Ram 1500 4x4 Electric Blue with a 6" suspension lift and oversize tires. Truck had a lot of Custom touches and your manager said it was only worth 15,000.00 Very insulting considering the vehicle was of showroom quality(other dealerships description of my vehicle) and had less than 20,000 original miles on it. The offer I wound up accepting from another dealership on this was 22,000.00 and additionally received a tremendous overall experience from the dealership I made my trade/ purchase from. So I suppose I should thank you for giving me such a terrible offer as I would not have gone to this other wonderful dealership had you offered me a fair market trade offer for my vehicle. So, should you wish to redeem yourself and prove you will give me the best offer for my tradeI will print this out and bring it in to your dealership when I am ready to make another trade and see where you stand then... though I won't be surprised if you cannot give me the same degree of service or offer/ incentive to purchase a vehicle from your company as I received elsewhere. The ball is now in your court as I am open to share proof of my experience to you so others will know the truth about how your staff treats people which you may or may not be aware of.

February 28, 2012

I was looking for a particular V6 Grand Cherokee Overland I was looking for a particular V6 Grand Cherokee Overland and at that time there were very few out there in the color and interior that I wanted. More

by flang01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miner
February 28, 2012

I am a repeat customer at Tate DCJ because I have always had a positive experience working with the sales staff there. Once again, the customer service was friendly and helpful. However, the service this More

by Lamb88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall and Jerry, Chris Hall
February 14, 2012

The entire team was a pleasure to work with. They had me in and out with the van of my choice, financing included, in less than 90 minutes. Everyone involved in my transaction was a pleasure to work with. T More

by batemanclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Wieslander
February 12, 2012

I have dealt with tate doge for well over 20 years, and i I have dealt with tate doge for well over 20 years, and i have had very good expieriences from the sale thru to service. my purchases have always bee More

by 300srt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
johne erbe, dave bouschel
February 06, 2012

The customer service we received was excellent. The employees were in the business of making sure we left with a car we really wanted. Everyone there went out of their way to make sure that we were hap More

by tiffy1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ron channell, natalie credit, Ron Channell
February 05, 2012

I received great servce from the minute I walked into the door. I first requested a test drive after viewing the cars and deals on their website. Ron treated with nothing but respect and did a really good jo More

by KraigMartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Channell and the finance lade (Diva), Ron Channell
January 30, 2012

Our salesman, Ed Berry, was very nice and professional. He was very informative and explained the numbers to us for our understanding of the cost of our new Jeep Liberty. It was such a pleasure working wi More

by jeeplovers919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Berry, ED BERRY
January 26, 2012

Tate Dodge Chrysler Jeep Ram is by far a professional dealership. The sales person and sales manager were so understanding to my needs when shopping for my new Jeep it was though they were buying for the More

by cjkirker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Longobardo & Jerry Tavenner, Judy Longobardo
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