Tate Dodge Chrysler Jeep RAM

The customer service was excellent , He helped me as soon as i got there and he answered every question i asked. He was very friendly and it looked to me, that he had a lot of experience . i recommend people as i got there and he answered every question i asked. He was very friendly and it looked to me, that he had a lot of experience . i recommend people going to this dealership they help right away ! More

Just let me start out to say that I took my mother around to different area dealerships to buy a safe, yet inexpensive vehicle. One of my experiences with Toyota was so bad I will never go back there again. to different area dealerships to buy a safe, yet inexpensive vehicle. One of my experiences with Toyota was so bad I will never go back there again. After driving onto the Tate used car lot, The greatest thing was that we were not rudely approached on like the other dealership. Our experience with Joe Holden and the other gentleman (and unfortunately I forgot his name) was very good. Joe did not push us into anything or follow us around. He came out and spoke very nicely and once we were done looking, we went inside to find him. He and the rest of the staff were very friendly. And thats a plus. The price of the vehicle was right in the price range we were looking for. And overall, the vehicle was in great condition. The customer service was outstanding. AND,,,they even stayed past closing to help us with some of the paperwork. I would recommend Tate used cars to anyone because of the friendly atmosphere. More

I was looking to purchase a 2012 Jeep Wrangler and had no luck at other Jeep dealers in the area (Ourisman Clarksville). The other dealer (Ourisman) had the exact Jeep I wanted and only needed to come down $ luck at other Jeep dealers in the area (Ourisman Clarksville). The other dealer (Ourisman) had the exact Jeep I wanted and only needed to come down $20 more on the payment and I would have bought it. Needless to say they wouldn't budge so I went to Tate. Although they didn't have the Jeep I wanted in stock ...they were able to find one even better at their sister store and said they could have it there the next day. Next came the money factor. Within 25min they were able to get the price down making my payment $66 less a month compared to what ourisman offered! For the same Jeep but better! ! Not to mention the great lifetime warranty! I spent 4 1/2 hrs at Ourisman on two different days only to find out they wouldn't negotiate their price ... in 1 1/2 hrs at Tate I was able to find the exact Jeep I wanted and had my papers signed and picked up the Jeep the next day! I couldn't have been happier! No annoying sales pitches like other dealers (Ourisman) just straight forward and friendly. Thank you Roger, John, Ed and Ralph for making my dream of owning a Jeep come true!! More

This was the first vehicle I purchased since my husband passed away. I was very nervous about car shopping, dealing with sales people, getting a good deal, being taken advantage of and choosing the right passed away. I was very nervous about car shopping, dealing with sales people, getting a good deal, being taken advantage of and choosing the right vehicle for myself. There were so many things to consider. (I would rather go to the dentist than go car shopping.) When I got to the dealer David Bouchal came out to greet me. He was very kind and helpful, showed me the vehicles I was interested in and answered all of my questions (even though I asked them several times, he was very patient with me). I did not buy my vehicle that day but went back a couple of days later. I was being very picky about the color and the extras that I wanted in the vehicle and David found me the perfect one. Then I had to go meet with the financial person. Even though I have excellent credit, I have had several bad experiences in the past. Jerry Tavenner was wonderful! I feel that he got me a good rate and did not make me feel pressured into getting the warranty. He explained everything, took the time to answer my questions (again I asked the same questions several times just to make sure I understood everything) . Even though it was getting close to 9:00 (closing time), he did not rush me. My daughter Jenny went with me for moral support. She had purchased a car from Tate last May and said that the financial person she had did not take the time to explain the warranty to her properly and if he would have explained it like Jerry did she would have purchased it. She wishes she could go back and change that part of her visit with Tate. When we were finished is was just after 9:00 and David still took the time to sync my cell phone with my vehicle. David Bouchal and Jerry Tavenner were wonderful and made sure that I had a wonderful experience. More

My husband and I just purchased a 2012 Jeep Grand Cherokee Laredo. Over the years, we have purchased many cars. Our salesman, Matt Higgins was by far the BEST car salesman we have ever dealt with. He Cherokee Laredo. Over the years, we have purchased many cars. Our salesman, Matt Higgins was by far the BEST car salesman we have ever dealt with. He was very knowledgeable, polite and honest. He worked with us for over 6 hours to find the perfect car with all of the options that we were looking for. The only issue we had was with an employee in the finance department being rude. This was promptly taken care of by Matt and management. We were very pleased with our overall experience and will definitely recommend Matt to all of our family and friends. I absolutely love my new Jeep! Thanks for sweating it out with us in the 100 degree heat Matt, I know we can be a handful! More

The entire dealership showed interest in my purchase and expressed concern for my car buying experience. It was nice to finally have a car dealership work with me and help guide me into a vehical that was r expressed concern for my car buying experience. It was nice to finally have a car dealership work with me and help guide me into a vehical that was right for my families and my needs. More

Joe was most likely the BEST car salesman I have everhad a pleasure to work with. No pressure at all, Very friendly and Knowledgable. He made my experiance a pleassure. They were also able to get me a bette a pleasure to work with. No pressure at all, Very friendly and Knowledgable. He made my experiance a pleassure. They were also able to get me a better rate then I was pre-approved for when I came in. I would make sure you don't lose a salesperson like Joe More

Joe Holden was an excellent saleman to work with. He was honest, quick, and up front in regards to the my sales experience. I have bought 13 vehicles from Tate Dodge over the last 30 years. Joe is by far on honest, quick, and up front in regards to the my sales experience. I have bought 13 vehicles from Tate Dodge over the last 30 years. Joe is by far one of the most pleasant sales personnel I have ever dealt with. I strongly reccomend you ask for him. The finance individual was very pleasant and really wanted to get my son in his first vehicle. To the manager: My only unpleasant experience on this trip was a comment I overheard from an indivual I perceived as the floor manager giving the salesman some grief on why he just found out the vehicle being traded in was on the lot the entire time and not looked over earlier by the dealership. I intentionally keep the trade in vehicle out of any price negotiating until a price has been finalized on the purchase vehicle. It was not the salesman fault. More

The vehicle traded had a questionable review in carfax which kept us from getting a little more than we expected. Wanted a little more for the trade but it was acceptable for the price given on the New V which kept us from getting a little more than we expected. Wanted a little more for the trade but it was acceptable for the price given on the New Vehicle. Kyle worked with us as well as the Manager on Duty (John). More

My wife and I highly recommend Joe Holden and thank him and the detailing crew for making our last visit beyond expectations. This lastest purchase is not the only car we purchased from Joe. He is very fri and the detailing crew for making our last visit beyond expectations. This lastest purchase is not the only car we purchased from Joe. He is very friendly, personable and straight forward. He does an excellent job of answering our questions and always follows up with us long after the purchase to ensure we are completely satisfied. We will also return to Joe as our first choice when buying a car. Joe is the benchmark of carsales men and others can learn a great deal from Joe about customer satisfaction. Thanks Joe; See you later. Ted and Melody Hartman More