Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
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533 Reviews of Tate Dodge Chrysler Jeep RAM
Judy did a terrific job with helping me find the car that fit my needs. She was very knowledgeable about the vehicle and all of its options. I would recommend her to friends that are looking for a used car. fit my needs. She was very knowledgeable about the vehicle and all of its options. I would recommend her to friends that are looking for a used car. More
David was very friendly and offered us information on vehicles that were sacheduled to arrive later in week. He called us when car was ready to be shown and the deal was consumated by my wife. David trea vehicles that were sacheduled to arrive later in week. He called us when car was ready to be shown and the deal was consumated by my wife. David treated her very well and we took delivery later in the week. We had some issues with the canvas top and side curtains and David made good on all of his promises. Seems genuinely interested in helping people and his communication skills are very good. He follows-up with his customers! More
First, let me start off by saying this was by far the best experience with a dealership I could have asked for. It was in all honesty an accident, my fiancee and I had an appointment with the dealership best experience with a dealership I could have asked for. It was in all honesty an accident, my fiancee and I had an appointment with the dealership literally right next to Tate. However, because I hadn't paid attention I pulled into the wrong dealership. We walked inside and met Mr. Joe Holden. I explained that I had scheduled an appt, and realized immediately I was in the wrong place. However, Joe offered to show us some of the vehicles they had on the lot. We went to the right appointment and needless to say we came back, it was a mistake to go to that other dealership, they made us feel we weren't worth their time or effort. Joe was very relaxed and so easy to communicate with, and made my fiancee and my day. The Business Manager Patrick Hutchins was just as equally relaxed and easy going. There was no pressure and they truly made my fiancee and I feel like VALUED customers. Working in the customer service industry as long as I have, it is a breath of fresh air to meet Sales representatives like those two men. Joe, if you do read these reviews, when I stop by either Saturday or Monday, I do need more of your business cards, I have given them all out to friends and family looking for vehicles. I could not have asked for a better experience, and I know my fiancee is extremely happy with her new vehicle. They have earned two loyal customers with this experience. More
I don't buy a car very often, so having a great customer experience is crucial in determining my purchase. Joe Holden at Tate went out of his way to provide me with a positive experience. Joe is friendly, l experience is crucial in determining my purchase. Joe Holden at Tate went out of his way to provide me with a positive experience. Joe is friendly, low-key, polite and very considerate, which was really appreciated - I won't purchase from high pressure sales people. The entire process couldn't have been easier - Joe was extremely helpful and really fast with the paperwork, and I was able to drive the car off the lot in record time. The few minor issues with the car were noted and taken care of. The dealership didn't waste my time with endless haggling and coming to an agreed offer was done smoothly and much quicker than I expected. The entire experience was great, and such a marked difference from the experiences I'd had with other car dealers. Joe follows up with his customers by sending them a thank you note done in calligraphy - this is the first time I've ever had a thank you note from a salesperson at a car dealer, let alone one with such a personal touch. Joe really goes the extra mile for his customers. I would definitely recommend Tate Used Cars, and especially Joe Holden. More
From the very beginning of our visit when my fiance and myself arrived at the dealership we were approached by sales consultant Ed Berry who was so polite and friendly and asked what we were interested in myself arrived at the dealership we were approached by sales consultant Ed Berry who was so polite and friendly and asked what we were interested in looking at.Throughout our whole experience he provided us with all the information that we needed and we didn't feel like we were pressured into buying anything which made us feel very comfortable.I would reccomend anyone to speak with ed if they were interested in buying a new car. More
My family and I went in to buy a new 2012 Chrysler Town & Country Minivan and Ron Channell was very pleasant and helpful from the beginning to the end. He was not a pushy saleman at all and helped us to fi & Country Minivan and Ron Channell was very pleasant and helpful from the beginning to the end. He was not a pushy saleman at all and helped us to find everything we were looking for without the stress that usually comes with buying a new vehicle. With having 2 young children with us, the experience was not stressful and everything went very well. We would highly recommend Ron as your salesman; he knows the business and will treat you well. We will also highly recommend Ron to our friends and family that are out looking for a new vehicle. We are very pleased and extremely satisfied with our new Chrysler Town & Country Minivan and the experience we had at Tate Dodge Chrysler Jeep RAM in Glen Burnie. More
Everyone we encountered from the moment we entered the lot were extremely pleasant and went out of their way to make purchasing our new Jeep as enjoyable an experience as possible. Ron Channell truly dese lot were extremely pleasant and went out of their way to make purchasing our new Jeep as enjoyable an experience as possible. Ron Channell truly deserves to be given the highest award for his customer service. More
The customer service was excellent , He helped me as soon as i got there and he answered every question i asked. He was very friendly and it looked to me, that he had a lot of experience . i recommend people as i got there and he answered every question i asked. He was very friendly and it looked to me, that he had a lot of experience . i recommend people going to this dealership they help right away ! More
Just let me start out to say that I took my mother around to different area dealerships to buy a safe, yet inexpensive vehicle. One of my experiences with Toyota was so bad I will never go back there again. to different area dealerships to buy a safe, yet inexpensive vehicle. One of my experiences with Toyota was so bad I will never go back there again. After driving onto the Tate used car lot, The greatest thing was that we were not rudely approached on like the other dealership. Our experience with Joe Holden and the other gentleman (and unfortunately I forgot his name) was very good. Joe did not push us into anything or follow us around. He came out and spoke very nicely and once we were done looking, we went inside to find him. He and the rest of the staff were very friendly. And thats a plus. The price of the vehicle was right in the price range we were looking for. And overall, the vehicle was in great condition. The customer service was outstanding. AND,,,they even stayed past closing to help us with some of the paperwork. I would recommend Tate used cars to anyone because of the friendly atmosphere. More