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Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
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535 Reviews of Tate Dodge Chrysler Jeep RAM
Horrible customer service in the sales department. Ordered a van on January 2, was told it could take about 3 months to arrive, and the finance manager assured me it would be more like 6 weeks. Still Ordered a van on January 2, was told it could take about 3 months to arrive, and the finance manager assured me it would be more like 6 weeks. Still don't have the van over 4 months later. Received a call from the sales rep, Luis, in early April telling me it "should be here in a couple of weeks." After 3 more weeks had passed, I was very upset and stopped at the dealership for an update and the sales manager, Slate, promised to call me every week with an update until it was delivered. That was 2 weeks ago and still no phone call. I'm so disgusted at this point that I'm thinking about canceling my order and taking them to small claims court to get my deposit back. More
I bought a JL Wrangler in October of 2019. It died on the way home. The dealer offered to buy it back from me when they realized that I knew the lemon law. The second jeep that I "bought" was fine. Ho the way home. The dealer offered to buy it back from me when they realized that I knew the lemon law. The second jeep that I "bought" was fine. However, Scott Carr lied to me about an extended waranty and never answered any emails. His boss? Hodges also did not respond to my emails. I don't trust them and would not recommend them to anyone. I had moved on but was rimended about them by an auto generated email wishing me a happy birthday. More
I bought my truck from them and had to have it repaired 6 times in 30 days. Had to keep returning to fix same issues multiple times. I got tired of having a certified vehicle (which is a joke because they 6 times in 30 days. Had to keep returning to fix same issues multiple times. I got tired of having a certified vehicle (which is a joke because they never even checked the fluids) in the repair shop so many times before I even made the first payment. I went in and tried to have them make it right by taking the truck back. They would not return it even though they acknowledged the truck has been in multiple times for similar issues all within 30 days. I was eventually so fed up that I paid out of pocket $3500 to them just to sell the truck back. I had bought several vehicles from them before and they did absolutely nothing to help me at all. I will never buy another car from them . Also one of the so called repairs they did to the truck was smear silicone all around the rear window because it was leaking water inside the cab. This is a $36,000 car that now had home depot silicone smeared all around. And still leaked inside. DO NOT GO HERE. They will not help you after buying and they don't stand behind their product. If you do get a car be careful because they ruined my car smearing silicone all over it inside and out and cost me $3500 More
Tina Smith is an incredible sales person. Extremely professional. Knowledgeable! Sent my daughter to Tina! She had a wonderful experience! Bought a Jeep too. Awesome. professional. Knowledgeable! Sent my daughter to Tina! She had a wonderful experience! Bought a Jeep too. Awesome. More
It was a beautiful experience.everyone was so nice and explained everything about the car to me. And I would definitely get my next car from This dealership explained everything about the car to me. And I would definitely get my next car from This dealership More
Bought a new 2021 Wrangler Rubicon. The dealership was awesome and our sale person Scott was very knowledgeable about the Jeep. Thanks we love it! awesome and our sale person Scott was very knowledgeable about the Jeep. Thanks we love it! More