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Tasca Ford Midlothian
Midlothian, IL
1,193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,193 Reviews of Tasca Ford Midlothian
January 02, 2019
Everyone Was Helpful I cannot think of anything but positive comments. We brought my daughter’s car to the dealership because there was a recall notice on the car. The op I cannot think of anything but positive comments. We brought my daughter’s car to the dealership because there was a recall notice on the car. The operator who took my call to set up an appointment was very polite and professional. When we dropped the car off the young man in the service department was very nice to us, I explained that I would be unable to pick up the car until after 6. He assured me it was not a problem. The cashier was such a lovely perso, when she learned my daughter was sick she said I hope she feels better. This dealership has done an excellent job of training employees in the art of customer service. Customer service is not a priority with many businesses, the way customers are treated makes Bill Kay stand out. More
by MMALLO
Verified CustomerEmployees Worked With
I don’t know the names of the women. They were great., Thomas Mackey
January 02, 2019
Excellent service Professional and courteous service from start to finish, I arrived 2 hrs early and they took my car in right away, also I had a discrepancy with the p Professional and courteous service from start to finish, I arrived 2 hrs early and they took my car in right away, also I had a discrepancy with the price of my service and it was addresed right away.... More
by Supastar17
Employees Worked With
Thomas Mackey
December 31, 2018
Recall from ford They were prompt and courteous they kept me informed and explained what they did I would come back again and I will recommend bill Kay ford They were prompt and courteous they kept me informed and explained what they did I would come back again and I will recommend bill Kay ford More
by Chitown girl
Employees Worked With
I don’t remember his name but he was very nice
December 31, 2018
Excellent Customer Service Pricing and Knowledge of staff. Pleasant and friendly and always providing solutions to maintain good driving performance. I have worked with all the Pricing and Knowledge of staff. Pleasant and friendly and always providing solutions to maintain good driving performance. I have worked with all the gentle at the service desk. Review from Ms Doss More
by gjdoss
Employees Worked With
Thomas Mackey, Carlos Toscano, Robert Pritchard
December 30, 2018
Excellent experience, love Bill K Ford where is the sugar Excellent experience, love Bill K Ford .. Best dealer around. Drove a hour away from home and it was well worth it. Happy holidays and thank you for Excellent experience, love Bill K Ford .. Best dealer around. Drove a hour away from home and it was well worth it. Happy holidays and thank you for the experience. More
by MEl .C
Employees Worked With
Mark Hofrichter, Mena Karas, Charles Brunt, Cristen Bennett, Thomas Mackey
December 29, 2018
"New Car" not! Demo yes! Went to pick up car and sign paperwork. Found out the car had 3900 miles not 5 as noted online in photos. Was not communicated that it was a demo car. Went to pick up car and sign paperwork. Found out the car had 3900 miles not 5 as noted online in photos. Was not communicated that it was a demo car. Had to go back and forth to come to an agreement. To top it all off....this dealer allows employees to smoke on the demos! Car smelled terrible and the windows had the smokers haze. My own fault for not test driving, but it is a new car, 2018. Why would I need to? Cabin air filter was black. Had to replace and take to have the car detailed to remove the cigarette smoke smell. Good luck! More
by SCOTT
Employees Worked With
Aijalon Walker
December 28, 2018
Christmas gift When I walked into the dealership Mena greeted me professionally and met all of my needs quickly. He found the exact vehicle I wanted. Thank you Mena When I walked into the dealership Mena greeted me professionally and met all of my needs quickly. He found the exact vehicle I wanted. Thank you Mena and the rest of the staff at Bill Kay Ford. More
by Sjordan103
Employees Worked With
Mena Karas
December 26, 2018
oil change did not wash car grease spot on drivers door had to take to ricky rockets to wash it cost me eight dollars to wash it. did not wash car grease spot on drivers door had to take to ricky rockets to wash it cost me eight dollars to wash it. More
by RHOLSTE
Employees Worked With
Robert Pritchard
December 25, 2018
At service for oil change Everybody was exceptionally responsive. From the appointment conversation, to the service personnel to the time of check out, I couldn't have asked Everybody was exceptionally responsive. From the appointment conversation, to the service personnel to the time of check out, I couldn't have asked for better treatment from the staff. More
by LMBECK2
Employees Worked With
OC Glover, Thomas Mackey, Carlos Toscano
December 23, 2018
Great I like the overall service the was polite &friendly,it was just a real good experience, I will refer your Dealership to other people.thank you. I like the overall service the was polite &friendly,it was just a real good experience, I will refer your Dealership to other people.thank you. More
by Snake2368
Employees Worked With
Daniel Masoud, Mark Hofrichter, Charles Brunt
