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Tasca Ford Midlothian
Midlothian, IL
1,193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,193 Reviews of Tasca Ford Midlothian
January 13, 2019
Buying new truck The dealership had the best F150 trucks to choose from and I’m bery picky, but the buliding really needs some updating, looks a little old and dirty The dealership had the best F150 trucks to choose from and I’m bery picky, but the buliding really needs some updating, looks a little old and dirty More
by Dan Kay
Verified CustomerEmployees Worked With
Dan Wood, Charles Brunt
January 10, 2019
Great service knowledgeable techs wonderful customer service Cannot tell you how happy I am with Bill Kay Ford, their service department their personnel, etc.From the time you speak to someone whether on the pho Cannot tell you how happy I am with Bill Kay Ford, their service department their personnel, etc.From the time you speak to someone whether on the phone or in person, they make you feel like you are someone "special". They are very courteous and polite and try to get you "in and out" as quickly as they can. Have a sick husband so my time is limited and when I tell them they are very helpful in getting the job done for me asap. Low tire light came on and went right in and they took care of me right away which meant a lot to me. Dealing with people like this makes things so much easier in life. Keep up the good work BK - you are truly appreciated! More
by lovegram
Employees Worked With
Amanda Zeilstra, Carlos Toscano, Robert Pritchard
January 10, 2019
Bill Kay service center Excellent service as always, Bill kay Ford customer service center makes sure that whatever the problem is it is taken care of at the time of visit. Excellent service as always, Bill kay Ford customer service center makes sure that whatever the problem is it is taken care of at the time of visit. More
by RUDEBOY0619
Employees Worked With
Robert Pritchard
January 09, 2019
Always A Good Experience v I’ve been using these guys for seven years all my maintenance etc. I always have a good experience here . I recommend this dealership over anybody el I’ve been using these guys for seven years all my maintenance etc. I always have a good experience here . I recommend this dealership over anybody else. More
by MSHR509545
Employees Worked With
Thomas Mackey
January 09, 2019
Airbag recall I brought my car in for the airbag recall, and was back out the door within 10 minutes with the loaner car. My car was serviced very quickly and the I brought my car in for the airbag recall, and was back out the door within 10 minutes with the loaner car. My car was serviced very quickly and there was no interference of my daily routine. Great job, Bill Kay Ford! More
by Carol B
Employees Worked With
Dustin Collins, Patrick Serratore
January 09, 2019
Best Location to Go to Great service I just didn’t like not having the option of a loaner unless it’s available or even a shuttle to pick up and drop off. Also my breaks sta Great service I just didn’t like not having the option of a loaner unless it’s available or even a shuttle to pick up and drop off. Also my breaks started squeaking 2 days after the issue was fixed. More
by chanell23
Employees Worked With
Thomas Mackey
January 07, 2019
Poor Customer Service I worked with Carlos who isn’t too customer friendly. My vehicle was there from 7:30 am Friday until Saturday at 11:00 am. Along with having my heat c I worked with Carlos who isn’t too customer friendly. My vehicle was there from 7:30 am Friday until Saturday at 11:00 am. Along with having my heat checked, I requested an oil change. When I picked up my car my change oil soon light immediately came on. I assumed it wasn’t reset, but not sure if my oil was actually changed. I wasn’t impressed by Carlos lack of customer service. I’m reluctant to ever return. I’m going to search for another dealer. So far the dealers in my area suck. More
by MZRO
Employees Worked With
Carlos Toscano
January 06, 2019
Recently purchased my 3rd vehicle from Bill Kay This is my third vehicle purchase from Bill Kay Ford In Midlothian Illinois, and I always get great customer service from Managment, Salesmen and Se This is my third vehicle purchase from Bill Kay Ford In Midlothian Illinois, and I always get great customer service from Managment, Salesmen and Services. More
by Leti Arnold
Employees Worked With
JT Triplett, Juan Hurtado
January 04, 2019
oil Change Staff very friendly and they get you in fast and do a amazing job and you don’t have to wait long.and the job is done right Staff very friendly and they get you in fast and do a amazing job and you don’t have to wait long.and the job is done right More
by lmsquick
Employees Worked With
Thomas Mackey
January 02, 2019
Brake Change Went in for front brake pad change & rotor skim. Also had recall job completed. Service manager Robert was excellent, had a discount on my phone whic Went in for front brake pad change & rotor skim. Also had recall job completed. Service manager Robert was excellent, had a discount on my phone which he gave me. Didn't try to push me for anything other than what I wanted, which I appreciate. Brakes were smooth after change, no pulling or noise. Nice job Keith! More
by DEAN
Employees Worked With
Keith Swatek, Robert Pritchard
