Tasca Ford Midlothian

Good side Great service and kept me up to date on progress on work performed. My vehicle was returned with no complaints. I will continue to use their service d Great service and kept me up to date on progress on work performed. My vehicle was returned with no complaints. I will continue to use their service department. More

Service Very prompt attention at arrival, Carlos paid attention to what I needed done and the work was done in a very timely manner . No complaints the servi Very prompt attention at arrival, Carlos paid attention to what I needed done and the work was done in a very timely manner . No complaints the service was great! More

great costumer service Staff went above and beyond to find a bank who can approve me to purchase a vehicle, even though I had some credit issues in the past Bill Kay ford ma Staff went above and beyond to find a bank who can approve me to purchase a vehicle, even though I had some credit issues in the past Bill Kay ford made it happen. Great vehicle at affordable price with great value. I highly recommended!!!! More

Didn't like the way treated After we struck a deal which they claimed to only be making $40 dollars, I was basically ignored. They probably only said ten words to me. After we struck a deal which they claimed to only be making $40 dollars, I was basically ignored. They probably only said ten words to me. More

Rip off I bought an older model truck and I expect issues but they told me tire sensor would fix it self or they repair it guess what it’s bad Don’t trust I bought an older model truck and I expect issues but they told me tire sensor would fix it self or they repair it guess what it’s bad Don’t trust them More

Great customer service Best customer service, everyone worked as a team made the whole process fast and easy. I would definitely recommend all of my friends and family to bu Best customer service, everyone worked as a team made the whole process fast and easy. I would definitely recommend all of my friends and family to buy all their cars from Bill Kay Ford. More

Never Buy A Vehicle From Them We was sitting there all day. When they showed us a suv it was filthy when they clam they had it for a week(more then enough time to clean it) the suv We was sitting there all day. When they showed us a suv it was filthy when they clam they had it for a week(more then enough time to clean it) the suv mirror control was broken off inside the door Joe said he was going to order a new piece and never did we had the suv for two days when the check engine light came on I took it to them and they did not fix it they also are trying to say I didn't don't pay my down payment which I have a receipt from them saying I did. I don't care if the vehicle is used or not it's all about having integrity More

Money and Time wasted The car that they show us was very dirty and smell bad, but they clean it out for us and told us that they will fix the broken mirror control piece. T The car that they show us was very dirty and smell bad, but they clean it out for us and told us that they will fix the broken mirror control piece. Two days later the check engine light came on. We took the car back to get it fix but they didn't know what was wrong with it and told us that they need to call hyundai see what's wrong. Now we had the car for about a few weeks, they only call us once and that to tell us that we didn't pay the $500 (which we did pay in cash) and must a receipt if we did. How can we drive off the lot if we didn't pay!? We email them a copy of the receipt but still nothing from them. Also the process of us buying the car took 7 hour and I'm not even joking. More

Service at Bill Kay When arriving I received a very friendly greeting and was complemented on my vehicle which is over 20years old. All questions were answered and the se When arriving I received a very friendly greeting and was complemented on my vehicle which is over 20years old. All questions were answered and the service on my truck was performed in a very reasonable amount of time.Very satisfied. More

Great Service Carlos from the service department was very helpful and accommodating. I dropped my F-150 off for the works oil change package. I didn’t need the truc Carlos from the service department was very helpful and accommodating. I dropped my F-150 off for the works oil change package. I didn’t need the truck until the next day but it was still completed right away. More