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Tameron Kia of West Bank

Harvey, LA

3.7
939 Reviews
Call Dealership (504) 264-6132
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1884 Westbank Expy

Harvey, LA

70058

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939 Reviews of Tameron Kia of West Bank

October 06, 2023

Amazing they are a good team they work together they good at what they do. I love bringing my cars to kia More

by DFLEMING114@Gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Peterson, Vickie Castaneda, Christian Villegas
Report | Print
Oct 11, 2023 -

Tameron Kia of West Bank responded

Thank you so much for your positive review. We love to hear that our commitment to excellent service and professionalism resonates with your experiences at Ray Brandt Kia. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty, and we're here for you anytime you need us in the future! Ray Brandt Auto Group #WeMakeItEasy

October 06, 2023

They were awesome and helpful. I appreciate everything they did for my 1st purchase. Thank you More

by Quinrenee30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morris, Harold Cochran, Freddie Morrison
Report | Print
Oct 06, 2023 -

Quinrenee30 responded

Thank you

Oct 10, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your sales experience with us, and a big congratulations on your new car! We're so happy to hear about your positive experience with us, especially for such a significant milestone as your first car purchase. We aim to make every customer's journey memorable and seamless, and we appreciate you letting us know that our team made the car-buying process an awesome one for you. Whenever you need assistance or have any questions in the future, don't hesitate to reach out. Enjoy every ride in your new vehicle and thank you for choosing Ray Brandt Kia to be a part of this journey with you! Ray Brandt Auto Group #WeMakeItEasy

September 27, 2023

My vehicle was gone for 4 months being serviced only to be turned around and brought back in without being told I was afforded a rental or a loaner from Kia. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Report | Print
Sep 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience during your service visit with us; we value your feedback. We sincerely apologize for any inconvenience you dealt with during your visit, and your review has been sent to Management. Please don't hesitate to contact the dealership directly if you'd like a member of our Management team to review your situation with you in more detail. While we understand that every experience might not be perfect, we always strive to learn and better serve our customers. We hope to have the chance to serve you better in the future. Sincerely, Ray Brandt Auto Group

September 27, 2023

My service was very pleasant Mr Christian also seen my car dirty ran through the car wash I was very thankful I appreciate the little things thank you so much Keep up the service makes me came back More

by DNHEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Villegas
Report | Print
Oct 09, 2023 -

Tameron Kia of West Bank responded

Thank you for taking the time to share your experience at Ray Brandt Kia with us. It's great to hear that Mr. Christian went the extra mile for you by ensuring your car was cleaned. We believe it's the little gestures that make all the difference. We're glad to know our commitment to service keeps you coming back. We value your trust and look forward to serving you again. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2023

Always professional and efficient with getting me serviced, in and out as my husband like to put it!! More

by AAEMJB1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Sep 26, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 24, 2023

Vickie was very helpful, knowledgeable, understanding. I'm happy I took my car to Kia for repairs. More

by koliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Oct 04, 2023 -

Tameron Kia of West Bank responded

We're thrilled to hear about your positive experience with Vickie. It's our aim to provide expert guidance and understanding care to all our customers. We take great pride in our knowledgeable staff, and we're glad that Vickie exemplified this during your visit. Thank you for choosing Ray Brandt Kia for your repairs, and please know we're always here to assist with any future needs. Enjoy your well-serviced vehicle! Ray Brandt Auto Group #WeMakeItEasy

Oct 04, 2023 -

koliver responded

I would like to know when will customers be reimbursed for these unexpected expenses?

September 22, 2023

Vicky needs to be retrained on how to treat customer. She hung up in my face when I asked to speak to a manager. I do not appreciate being treated like this. All I wanted to know was how long is it gonna More

by Look for justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Report | Print
Sep 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your feedback with us. We're genuinely committed to providing top-tier customer service, and we regret that your experience did not reflect that commitment. Please know that we take your concerns seriously and are dedicated to continuous improvement. While we understand that every interaction might not be perfect, we always strive to learn and better serve our customers. Your review has been sent to a member of our Management team, but please feel free to contact the dealership directly if you have any questions or needs that need addressing. Sincerely, Ray Brandt Auto Group

September 20, 2023

The lady who checked me in was very pleasant to deal with My wait time was very short More

by JOICELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Sep 21, 2023 -

Tameron Kia of West Bank responded

Thank you for taking a moment to share your feedback with us. We're so glad to hear that our team made your visit a pleasant one and that you were attended to promptly. Ensuring our customers have an efficient and enjoyable experience is paramount to us. Thank you for choosing Ray Brandt Kia for your automotive needs, and we hope to see you back again soon. Drive safe! Ray Brandt Auto Group #WeMakeItEasy

September 18, 2023

Everyone was welcoming , they greeted me soon as I entered the car dealership, Christine made sure I left with a car I really wanted. More

by Tyjahnay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Williams, Harold Cochran
Report | Print
Sep 19, 2023 -

Tameron Kia of West Bank responded

Congratulations! It is wonderful to hear that Christine made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Kia! Ray Brandt Auto Group #WeMakeItEasy

September 17, 2023

Great service and value offer and reasonable payments. Honest professional and amazing wait times! Amazing More

by ERIKATHRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Domangue, Taylor Garcia
Report | Print
Sep 20, 2023 -

Tameron Kia of West Bank responded

Thank you for taking the time to share your experience with us. We're happy to hear that you found our service, value, and professionalism to be top-notch during your visit to Ray Brandt Kia. It's always our goal to provide efficient and honest services, ensuring our customers feel valued, so it means a lot that you took notice of it. We appreciate your feedback and look forward to continuing to exceed your expectations in the future. Thanks for choosing us, and here's to many more amazing experiences together! Ray Brandt Auto Group #WeMakeItEasy

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