Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Tameron Kia of West Bank

Harvey, LA

3.9
937 Reviews
Call Dealership (504) 264-6132
View Awards

1884 Westbank Expy

Harvey, LA

70058

Directions

By Type

937 Reviews of Tameron Kia of West Bank

September 27, 2023

My vehicle was gone for 4 months being serviced only to be turned around and brought back in without being told I was afforded a rental or a loaner from Kia. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Report | Print
Sep 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience during your service visit with us; we value your feedback. We sincerely apologize for any inconvenience you dealt with during your visit, and your review has been sent to Management. Please don't hesitate to contact the dealership directly if you'd like a member of our Management team to review your situation with you in more detail. While we understand that every experience might not be perfect, we always strive to learn and better serve our customers. We hope to have the chance to serve you better in the future. Sincerely, Ray Brandt Auto Group

September 27, 2023

My service was very pleasant Mr Christian also seen my car dirty ran through the car wash I was very thankful I appreciate the little things thank you so much Keep up the service makes me came back More

by DNHEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Villegas
Report | Print
Oct 09, 2023 -

Tameron Kia of West Bank responded

Thank you for taking the time to share your experience at Ray Brandt Kia with us. It's great to hear that Mr. Christian went the extra mile for you by ensuring your car was cleaned. We believe it's the little gestures that make all the difference. We're glad to know our commitment to service keeps you coming back. We value your trust and look forward to serving you again. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2023

Always professional and efficient with getting me serviced, in and out as my husband like to put it!! More

by AAEMJB1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Sep 26, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 24, 2023

Vickie was very helpful, knowledgeable, understanding. I'm happy I took my car to Kia for repairs. More

by koliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Oct 04, 2023 -

Tameron Kia of West Bank responded

We're thrilled to hear about your positive experience with Vickie. It's our aim to provide expert guidance and understanding care to all our customers. We take great pride in our knowledgeable staff, and we're glad that Vickie exemplified this during your visit. Thank you for choosing Ray Brandt Kia for your repairs, and please know we're always here to assist with any future needs. Enjoy your well-serviced vehicle! Ray Brandt Auto Group #WeMakeItEasy

Oct 04, 2023 -

koliver responded

I would like to know when will customers be reimbursed for these unexpected expenses?

September 22, 2023

Vicky needs to be retrained on how to treat customer. She hung up in my face when I asked to speak to a manager. I do not appreciate being treated like this. All I wanted to know was how long is it gonna More

by Look for justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Report | Print
Sep 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your feedback with us. We're genuinely committed to providing top-tier customer service, and we regret that your experience did not reflect that commitment. Please know that we take your concerns seriously and are dedicated to continuous improvement. While we understand that every interaction might not be perfect, we always strive to learn and better serve our customers. Your review has been sent to a member of our Management team, but please feel free to contact the dealership directly if you have any questions or needs that need addressing. Sincerely, Ray Brandt Auto Group

September 20, 2023

The lady who checked me in was very pleasant to deal with My wait time was very short More

by JOICELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Sep 21, 2023 -

Tameron Kia of West Bank responded

Thank you for taking a moment to share your feedback with us. We're so glad to hear that our team made your visit a pleasant one and that you were attended to promptly. Ensuring our customers have an efficient and enjoyable experience is paramount to us. Thank you for choosing Ray Brandt Kia for your automotive needs, and we hope to see you back again soon. Drive safe! Ray Brandt Auto Group #WeMakeItEasy

September 18, 2023

Everyone was welcoming , they greeted me soon as I entered the car dealership, Christine made sure I left with a car I really wanted. More

by Tyjahnay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Williams, Harold Cochran
Report | Print
Sep 19, 2023 -

Tameron Kia of West Bank responded

Congratulations! It is wonderful to hear that Christine made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Kia! Ray Brandt Auto Group #WeMakeItEasy

September 17, 2023

Great service and value offer and reasonable payments. Honest professional and amazing wait times! Amazing More

by ERIKATHRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Domangue, Taylor Garcia
Report | Print
Sep 20, 2023 -

Tameron Kia of West Bank responded

Thank you for taking the time to share your experience with us. We're happy to hear that you found our service, value, and professionalism to be top-notch during your visit to Ray Brandt Kia. It's always our goal to provide efficient and honest services, ensuring our customers feel valued, so it means a lot that you took notice of it. We appreciate your feedback and look forward to continuing to exceed your expectations in the future. Thanks for choosing us, and here's to many more amazing experiences together! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2023

Every time I come in the service reps are very courteous and keep you informed on the status of your vehicle. More

by Kendon18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Villegas
Report | Print
Sep 19, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience with us, Kendon. We're thrilled to hear that our service representatives consistently meet your expectations by being courteous and keeping you well-informed about your vehicle's status. Our team is dedicated to ensuring a transparent and pleasant experience for every customer. We appreciate your continued trust in our dealership and look forward to assisting you during your future visits. See you next time! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2023

Great customer service and service done in a timely manner just wish that you all give out more service coupons for maintenance and oil changes More

by SHAWNTORRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda, Taylor Garcia, Joseph Miller, Christian Villegas
Report | Print
Sep 19, 2023 -

Tameron Kia of West Bank responded

Thank you for your feedback and kind words about our customer service and timeliness! We're glad to hear that your experience at our dealership was positive. We always strive to provide the best service possible. Your suggestion regarding more service coupons has been passed on to our Management team. We appreciate you choosing Ray Brandt Kia for your vehicle needs and hope to see you back soon! Ray Brandt Auto Group #WeMakeItEasy

1
...
9
10
11
...
94