Tameron Kia of West Bank

Tameron Kia of West Bank responded

Thank you for taking the time to share your feedback with us. We're happy to hear that the team member who assisted you provided polite and informative service during your visit. A clean environment and offering small amenities like coffee and water are part of our commitment to ensuring a comfortable experience for our valued guests. It's great to know that these little touches added to your positive experience at Ray Brandt Kia. Your observations and appreciation mean a lot to us. We're always here to assist with any further questions or needs. Looking forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for sharing your positive experience with us. We are so pleased to hear that you found our team to be professional and attentive to your needs. Ensuring the satisfaction of our customers is our top priority, and we're thrilled that you're pleased with the outcome of your car. Our team is dedicated to providing a pleasant and seamless experience for every guest. Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional service. We look forward to assisting you again in the future. Thanks again for choosing Ray Brandt Kia!

Tameron Kia of West Bank responded

Thank you for sharing your experience with Ray Brandt Kia. We genuinely appreciate your feedback and are pleased that you found value in our service. It's heartening to hear that you've found individuals on our team whom you trust to care for both you and your car. Our goal is to consistently provide reliable and trusted service, ensuring that all our customers feel valued. We're grateful for your recommendation and will continue striving to uphold our standards of excellence. Thank you for choosing us for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for choosing our dealership for your repair needs and for taking the time to share your feedback on DealerRater. It's essential for us that our customers are well-informed and feel confident about the services they receive. Ensuring transparent communication about repairs is part of our commitment to excellent service. We believe that a well-informed customer is a satisfied customer. We're pleased to hear that you found our team at Ray Brandt Kia attentive and communicative. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Happy driving! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for taking a moment to share your experience at Ray Brandt Kia. It's wonderful to hear that our team extended their support beyond just the sale, ensuring that you were comfortable with every aspect of your vehicle. We always want our customers to feel confident and empowered in their vehicle knowledge. Your enthusiasm for your new car is contagious, and we love that you're enjoying the Telluride. Should you have any further questions or need assistance in the future, remember our doors are always open. Happy driving! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for taking the time to share your wonderful experience with Vickie. We genuinely strive to be attentive to our customers and offer them personalized service. It's great to hear that our team member Vickie went above and beyond to keep you informed and ensure you benefited from the available discounts. We're especially delighted to know that the small touches, like cooling your car and having it washed, added to your positive experience. Thank you for recognizing Vickie's efforts and for choosing Ray Brandt Kia for your automotive needs. Until next time! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Thank you for taking the time to share your experience. We're very pleased to hear that our team delivered polite and courteous service during your visit for the anti-theft alarm installation. Ensuring the security and safety of your vehicle is vital, and we're glad we could assist. We always aim to provide an environment where our customers feel valued and well-served. We appreciate your trust in Ray Brandt Kia and look forward to serving you again in the future. Drive safely! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

We appreciate you taking the time to share your experience at Ray Brandt Kia with us. It's wonderful to hear that our team members Paul and Freddie provided you with sincere and polite service. Ensuring transparency, especially with payments, is of great importance to us. We're glad they were able to stand by their word as well as make the process smooth for you. We appreciate your trust and hope to continue serving your automotive needs in the future. Thank you for choosing us, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

Tameron Kia of West Bank responded

Nichelle, we're sorry to hear that you're feeling this way and apologize for any inconvenience you may have experienced. Please know that your review has been sent to Management. We strive to offer the best service experience to all our customers. While we understand your concerns regarding the timing of your refund, sometimes certain processes take a bit longer than expected. Regarding the performance of your car post-service, we consider all feedback important. We'd appreciate the opportunity to discuss these matters in more detail with you. Please reach out to us directly at our service department at your earliest convenience, and we'll work together to address your concerns. Your satisfaction is very important to us, and we hope to have the opportunity to restore your confidence in our service. Sincerely, Ray Brandt Auto Group