Tamaroff Nissan

The reason why I gave this rating is because your employees are very attentive. The check "engine soon" light came on and seemed to be diagnosed effectively. employees are very attentive. The check "engine soon" light came on and seemed to be diagnosed effectively. More

As soon as I pulled into the service shop Charles was at my door before I could even put my car in park. He was very polite and actually listened to what I had to say about my car. He wasn't overbearing and my door before I could even put my car in park. He was very polite and actually listened to what I had to say about my car. He wasn't overbearing and did not talk over me or make it seem like he knew more about cars than me. He listened, remembered what I said and got my car and papers processed fast. The thing I really loved was after my car was done being worked on he FULLY explained what was done, why it was done, what that means, what was checked that I mentioned, why it was checked, he actually explained each page of my paperwork to me, which most employees do not. I loved that Charles took the time to make sure I understood what was happening with my car. Even after I left the shop if I had concerns I called Charles and he got right back with me in a timely fashion and answered all of my questions. I had great service at the Tamaroff Nissan dealership and a large part of my satisfaction was having Charles as a guide. Thanks! More

I interacted with 3 members of the service team--all were very professional and courteous. I did not have an appointment but they fit me in on a Saturday, for which I was very grateful. I received updates very professional and courteous. I did not have an appointment but they fit me in on a Saturday, for which I was very grateful. I received updates via phone about my vehicle and the work was done in a timely manner. More

Roger Lau and Chris Woods were very helpful with repairing my car. I will not hesitate to go back for service to this location. Thank you repairing my car. I will not hesitate to go back for service to this location. Thank you More

The service that I received was good. Please make sure that people direct the customer when they come in for service. Was unaware of where to go and what to do. Thanks that people direct the customer when they come in for service. Was unaware of where to go and what to do. Thanks More

Great experience the salesperson Don was very patient with me and my wife, he explained various options and was well versed in all the models my wife was interested in. with me and my wife, he explained various options and was well versed in all the models my wife was interested in. More

This was the best service I've ever had. I have been going to Tamaroff for a long time and never had this great service. Jason was very friendly, and not pushy to get anything more done to the car. When going to Tamaroff for a long time and never had this great service. Jason was very friendly, and not pushy to get anything more done to the car. When there was additional services that needed to be done, he explained it to me very well and I realized that I truly needed it. Thank you and I'll keep coming back. More

I took my car in because I thought it was making a strange noise and was sluggish when acccelerating. Matt was very patient with me and submitted the car to a tech for analysis. The tech checked it strange noise and was sluggish when acccelerating. Matt was very patient with me and submitted the car to a tech for analysis. The tech checked it a test drove it and couldn't find a problem. I am not very mechanical and it would have been very easy for them to charge me for repair or the analysis and I couldn't argue with it. I was not charged. I live in downtown Detroit and my friends wonder why I drive all the way out to for facility for maintenance. I really appreciate your honesty and your good work when repair is needed. Thanks for what you do. I'll be back. More

I gave the review for Matt and the dealer because they deserved it. I have been going to Tamaoff for many years now, and I am always pleased with my service. They always help me with my needs for my car a deserved it. I have been going to Tamaoff for many years now, and I am always pleased with my service. They always help me with my needs for my car and I will continue doing business with them. More

I went in for an oil change and new tire. The tire was not in stock. The service person was as helpful as possible, but a tire for one of your new cars should have been in stock. It was very inconvenient not in stock. The service person was as helpful as possible, but a tire for one of your new cars should have been in stock. It was very inconvenient to drive home on the spare and have to return days later to replace it. It left me without a car for three days. More