
Swickard Toyota
Edmonds, WA
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1,615 Reviews of Swickard Toyota
Friendly knowledgeable courteous professional prompt informative Waiting area clean and comfortable Convenient location All employees made me feel like a valued customer informative Waiting area clean and comfortable Convenient location All employees made me feel like a valued customer More
As a woman in a car place, there is a stereotypethat we As a woman in a car place, there is a stereotype that we do not know about cars and I feel sometimes this plays into how we are treated. I have had b As a woman in a car place, there is a stereotype that we do not know about cars and I feel sometimes this plays into how we are treated. I have had better communication and services with Brian. The new person was nice but I did not trust him like I do with Brian. I give 4 star because prior to this service, I had excellent service as a woman. Unfortunately, I was the one who had to call multiple times and was recommended other changes when AAA already assessed and said was okay with me present. I felt like this stereotype was being played because I’m a woman. I hope this company works on changing this stereotype. More
Overall a positive experience. The dealership actually used my calendar to book the appointment (routine maintenance) which was awesome cause I'm busy as xxxx and kept forgetting to schedule. Only issue w used my calendar to book the appointment (routine maintenance) which was awesome cause I'm busy as xxxx and kept forgetting to schedule. Only issue was they were quite busy so I had to wait a bit to get checked in. More
Peter reached out to me within 30 min of me submitting an online request for more info, the whole test driving and purchasing process was streamlined, very happy with our new car! online request for more info, the whole test driving and purchasing process was streamlined, very happy with our new car! More