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Swickard Toyota

Edmonds, WA

4.6
1,614 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,614 Reviews of Swickard Toyota

February 15, 2022

When having your car serviced, Swickard struggles to meet the timeframe they give you at check in. The wait is always longer than they say. More

by sloopdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was not introduced to service attendant
Report | Print
Feb 17, 2022 -

Swickard Toyota responded

We would not be able to grow and develop without feedback like yours. We thank you for your patience as we continue to strive to improve our process. Looking forward to serving you better in the future!

February 15, 2022

Very professional staff and helpful without being pushy, a pleasure to do business with. Mark was very informative. More

by gwyman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henderson, Paul Chung
Report | Print
Feb 17, 2022 -

Swickard Toyota responded

Thank you so much for this great review! It absolutely makes our day to hear that you had such an excellent experience with Mark and our sales team. We appreciate your business and please see us again if there is anything else we can help you with.

February 14, 2022

Courteous, on time, quick, thorough. They all did a great job. Would highly recommend their service dept. More

by Justintackitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Feb 15, 2022 -

Swickard Toyota responded

Your feedback puts a smile upon our face! We are so pleased that you had a great experience with our service team. Thank you for recommending us in your review and we hope to service you again soon. Have a terrific week!

February 13, 2022

Was expecting to enroll for the Toyota service care contract to start covering my costs from today (Had the promotional flyer sent to me via mail) but the technician mentioned that I have to pay todays More

by Francojohn36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Your business is valuable to us, and we want to hear more about this situation. Please contact our service director Kevin Nelson so we can work on a positive outcome. His direct number is (425)608-4727 or email Kevin.Nelson@Swickard.com. Thank you!

February 13, 2022

Easy to make an appointment. Reliable bed fast service at a reliable cost. Friendly staff! More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

Thank you for taking a moment to share your experience with us! We’re delighted you had an overall positive experience at your recent visit. Have a great week!

February 12, 2022

Fast. Listened to my request and took great care of my car. Great value, will be back! More

by Edrroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hein
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

We thank you for the terrific feedback on your service visit. We are committed to providing our customers with great customer service and it’s nice to know Tyler took great care of you. Please come visit us again!

February 12, 2022

The person helping check in and check out is absolutely friendly and helpful. Would recommend to anyone. More

by Bettyglandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

Thank you so much Betty, for the wonderful review! We count ourselves lucky for customers like you. We look forward to servicing you again in the future and we appreciate you helping to share the word about Swickard Toyota.

February 12, 2022

Got appointment within 2 days of request. Work was done on time and at agreed price. First time to interact with dealership since change from Magic Toyota. Satisfied customer. More

by Hollisrandy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

Thank you for the positive feedback! Welcome to the Swickard family and we’re happy that you choose us for your service needs! Have a wonderful week!

February 11, 2022

They are friendly and helpful. Tommy use my language patiently answered all my questions make me feel like I can trust him in the process of buying a car. More

by shennw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff,Tommy,, Paul Chung
Report | Print
Feb 11, 2022 -

Swickard Toyota responded

We at Swickard Toyota truly appreciate your business and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. We’ll pass along your great review to Tommy. Enjoy your new car!

February 11, 2022

Through the transaction the person that dealt with me was simply an excellent listener and professional. More

by share-sag-01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Feb 14, 2022 -

Swickard Toyota responded

We’re delighted to hear your overall experience at Swickard Toyota was a 5-Star Thank you for sharing. We appreciate your business and please come see us again!

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