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Swickard Toyota

Edmonds, WA

4.6
1,614 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

February 11, 2022

Through the transaction the person that dealt with me was simply an excellent listener and professional. More

by share-sag-01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 14, 2022 -

Swickard Toyota responded

We’re delighted to hear your overall experience at Swickard Toyota was a 5-Star Thank you for sharing. We appreciate your business and please come see us again!

February 11, 2022

The service team was great-especially the nice technician who worked on my car, as she really knows how to make customers feel welcome and appreciated! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 14, 2022 -

Swickard Toyota responded

Jackie, we're so happy your service appointment went well and it’s great to hear our team took wonderful care of you. We sure appreciate you taking the time to leave us your kind review and we look forward to seeing you at your next visit.

February 11, 2022

Great service! I was told the service would take 2 hours, and I was called after about an hour and a half when the car was finished. The dealer reviewed with me what was done to the car. I paid the bill, and More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick., Paul Chung
Feb 11, 2022 -

Swickard Toyota responded

Penny, we are so grateful for your feedback and your 5-Star rating means a lot to us! It’s wonderful to hear that our team provided great customer service and that you felt comfortable while in our waiting area. We appreciate the opportunity to serve you. Please call us whenever we can be of further assistance. Thank you!

February 10, 2022

Service with a smile. Done in no time at all. Comfortable waiting room with a person available to insure customers have coffee or water while they wait. More

by jsavage4551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianka
Feb 11, 2022 -

Swickard Toyota responded

We're so pleased to hear you had an overall positive experience with our service team. We value what our customers have to say and we’re happy you enjoyed our waiting area; it’s so nice to finally have coffee back! Thank you for being our customer! Have a terrific day!

February 10, 2022

Oil change was too long, 2 hours but, service personnel are top notch. Thank you. More

by julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 10, 2022 -

Swickard Toyota responded

Julie, we appreciate you letting us know how we did at your recent visit! We apologize you had to wait longer than normal and we are working hard to improve our wait times. We’re excited to know our team provided you with exceptional quality service. Have a great rest of your week!

February 10, 2022

Service team was friendly, professional and fast. They explained everything well and helped me out More

by Johnaacruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 11, 2022 -

Swickard Toyota responded

Thank you so much John for your positive feedback! Your review means a lot to us and we want to make sure we provide you with the best support possible. We look forward to continuing to serve you in the future. Enjoy your weekend!

February 10, 2022

Mo was great, and everyone was nice, helpful, and most importantly they were not pushy at all. More

by Jtmaurice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 11, 2022 -

Swickard Toyota responded

We are so delighted to learn of your excellent experience with Mo and the sales team. Our goal here at Swickard Toyota is to make sure our customers have an overall positive and stress-free experience. Your feedback encourages us to keep aiming high! Hope you have a wonderful weekend!

February 09, 2022

They are always very courteous and helpful and answer any questions I have, I just wish there scheduling could be better so the wait would not be so long “2.45 hours More

by Printsvc95
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Feb 10, 2022 -

Swickard Toyota responded

Thank you for taking a moment to let us know about your great experience with our service team! We are sorry for the extra wait time and we are continually working with our new call center department to accommodate customers better regarding wait time. Hope to see you again soon!

February 09, 2022

Accommodating. Comfortable waiting area. Pricing a bit high. Seems most dealers are higher than just recently More

by jollygreen77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 09, 2022 -

Swickard Toyota responded

We appreciate you taking a minute to leave us you review! Hope you come visit us again soon! Thank you!

February 09, 2022

Everything was very easy and my repair manager took the time to personally give me information regarding my truck. They gave me realistic estimates and what to expect from the repairs/maintenance. More

by dsweeney91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 10, 2022 -

Swickard Toyota responded

Your review means a lot to us! We aim to make sure our customer are happy with their service experience and it’s nice to know Tyler provided you with excellent customer service. Thank you for sharing and have a great day!

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