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Swickard Toyota

Edmonds, WA

4.6
1,611 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,611 Reviews of Swickard Toyota

April 13, 2022

I really appreciated the service department getting me scheduled for my regular maintenance before I go out of town! They described in detail the scope of work to done, the time it would take and an es More

by shebrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Bonilla, Daniel Coyotecatl, Paul Chung
Apr 15, 2022 -

Swickard Toyota responded

Shebrew, our team at Swickard Toyota strives daily to get our valued customers like yourself back on the road as quickly and safely as possible. It is great to hear you had a fantastic five-star experience with our service team. Happy travels!

April 13, 2022

It took four months to get my truck but it's here now. 5 stars More

by joel.hazelquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 14, 2022 -

Swickard Toyota responded

We thankful for the 5-Star review! It’s a crazy world we live in

April 13, 2022

The people are always very nice and honest. My Prius rarely needs more than the usual oil change and tire rotation. They have never pushed services I don’t need. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Bonilla
Apr 15, 2022 -

Swickard Toyota responded

Thanks TJ, we greatly appreciate your kind words! Glad we could deliver a great experience during your recent service visit. Our team looks forward to your next visit here at Swickard Toyota.

April 13, 2022

Service manager was very professional and helpful. Service was prompt. There is a nice lounge to wait for your car. More

by samdeon22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 15, 2022 -

Swickard Toyota responded

It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Please come visit us again!

April 12, 2022

They have great inventory but not fully satisfied with the service guy I worked with. More

by Chg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
April 12, 2022

Despite appointment it took 2 hrs for oil change. Then NO CAR WASH COUPONS available. They owe me a couple! More

by Cyndimoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 14, 2022 -

Swickard Toyota responded

We are very sorry to hear about your poor experience during your service visit. We will be mailing you your car wash coupons in the mail soon. Please let us know if we can be of further assistance. Thank you!

April 12, 2022

Fast and thorough service Team. In by 7:00 am - out by noon for 10,000 mile service. More

by Highlander Hybrid Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
April 12, 2022

No high pressure sales a good price for the 2011 Tacoma there was a 1000 dollar extra fee for anti theft device which was pretty expensive and it was required for the purchase price otherwise everything wa More

by daniellandergott89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
Apr 14, 2022 -

Swickard Toyota responded

Thank you for sharing the details of your recent sales visit! We really hope you enjoy your new truck!

April 12, 2022

Khing and his team do a careful and thorough job with all auto services I have received over the years. More

by slnewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing
Apr 14, 2022 -

Swickard Toyota responded

We thank you for the terrific feedback on your service visit! We are committed to providing our customers with great customer service and it’s nice to know Khing and the team took great care of you. We look forward to serving you for many more years to come!

April 12, 2022

Swickard staff is friendly, efficient, professional, and skilled. I would feel comfortable recommending this service group to anyone. More

by cherims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing, Paul Chung
Apr 14, 2022 -

Swickard Toyota responded

Cherims, your feedback means a lot to our team! Thank you for this positive review and we’re thrilled you had a great experience at Swickard Toyota! We hope to have you back again in the future!

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