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Swickard Toyota
Edmonds, WA
1,611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,611 Reviews of Swickard Toyota
April 15, 2022
In had a scheduled service appointment, which I thought meant that they would work on my car around the time that was scheduled and it was just for a tire rotation, fluid level and brake check basically, s meant that they would work on my car around the time that was scheduled and it was just for a tire rotation, fluid level and brake check basically, so I assumed about an hour, maybe an hour and a half. My 12 year old was home sick with a fever and it took 3 weeks to get in for the service so I didn't want to cancel and thought being gone about 2 hours would be fine. When they checked me in they told me it may be 3 hours so I was confused as to why I had an appointment time if they weren't going to start working on my car... not cool for the feverish kid at home. Anyway, I asked to talk to the manager. I asked if I could come back closer to the time that they would take my car back and he said no. Basically, to be in the que (behind 12 other cars) my car had to stay there. Matt, the service manager, gave my three options, one being he would expedite my car so that I could get back to my sick child at home. I don't like to be a pain but I wanted to get home to my kid so I accepted his offer. I was out of there in less than an hour. Thank you Matt! More
by slpiedmonte
Employees Worked With
Matt, service manager.
April 14, 2022
Just came for an oil change and the $79. 95 charge ended up being over $100 due to nickel and dime charges the former owner didn't charge. I dispise such business models and won't be back. 95 charge ended up being over $100 due to nickel and dime charges the former owner didn't charge. I dispise such business models and won't be back. More
by Webfoot5
Employees Worked With
Paul Chung
April 14, 2022
Bought our 2015 Highlander Limited here! ! Super happy with our purchase and Shaylon in Service is awesome!! Our first service experience was amazing as well win/win ! Super happy with our purchase and Shaylon in Service is awesome!! Our first service experience was amazing as well win/win More
by daknapp21
Employees Worked With
Shaylon
April 14, 2022
I came in for a standard oil change and not only was my car serviced quickly and efficiently but they also replaced a wiper arm I’d purchased without charge! All personnel were polite, helpful and courteo car serviced quickly and efficiently but they also replaced a wiper arm I’d purchased without charge! All personnel were polite, helpful and courteous. More
by Myrnie
Employees Worked With
King, Shayland
April 13, 2022
My first fully completed service experience under the Swickard name was good. My first appointment I had to leave and reschedule because there weren’t enough mechanics, but that seemed to be corrected to Swickard name was good. My first appointment I had to leave and reschedule because there weren’t enough mechanics, but that seemed to be corrected today. More
by Gordon.thomson
Employees Worked With
Xxx
April 13, 2022
Very smooth transaction she explain me everything which I need to know took one minute to make me understand . She suggested me tires which I love it now. Overall it was a good experience. need to know took one minute to make me understand . She suggested me tires which I love it now. Overall it was a good experience. More
by sadaf
Employees Worked With
Paul Chung
