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Swickard Toyota

Edmonds, WA

4.6
1,611 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,611 Reviews of Swickard Toyota

April 12, 2022

Technicians perform their job in detail. Gives you peace of mind taking your car to Swickard Toyota. More

by yhabteab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Apr 14, 2022 -

Swickard Toyota responded

Your feedback regarding your service is much appreciate! Peace of mind is priceless, and we’re delighted to be able to provide that for you. Thanks so much for the 5-Stars!

April 12, 2022

Brought my new 2022 Toyota Tacoma in for 5000 mile service. Service was performed within time frame quoted and I am very happy with the service. Khing Ly, my service advisor, is great to work with and More

by 4thtoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly
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Apr 14, 2022 -

Swickard Toyota responded

Thanks for the wonderful feedback! Khing cares greatly about his customers and it shows with your response. We appreciate your business and we’re looking forward to seeing you again!

April 12, 2022

I was quickly able to make an appointment for service on line and the service was quick, reasonably priced and well done. More

by mywelder86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly
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April 12, 2022

The service was done in a timely manner, although listening to 80's mussf ic blaring at 7:30 in thth 3 morning DDT idn't appesl to me. Th3 coffee was good, though. More

by wumom12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Paul Chung
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Apr 14, 2022 -

Swickard Toyota responded

Thank you for writing your review, we always a like hearing what our customers have to say. We’re glad we could be of service and happy you enjoyed the coffee! Have a great Thursday!

April 11, 2022

Paid a lot extra for ToyotaCare Plus thinking evverything maintenance was covered for 7 years. Dinged me for $50 for new air filter because Plus dosnt kick in until after 2 years…..kind of shady. More

by bodhigordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Apr 13, 2022 -

Swickard Toyota responded

Thanks for leaving us your review! When you purchase a new vehicle, it comes with two years of no charge oil changes, this does not include any extra parts you might needs during your maintenance; you always have the option to decline anytime. Your Toyota Care Plus starts after your original service maintenance expires after two years or 25,000 miles whatever comes first. You should have received a welcome packet from Toyota Financial that explains what is covered under your plan. If you have further questions please reach out to our Service Director, Kevin Nelson at (425)775-4422 Ext. 4727 or email Kevin.Nelson@Swickard.com Thank you!

April 11, 2022

Wonderful staff and atmosphere. Edgars was a fantastic salesman and I enjoyed working with him along with with his manager Ahmad, as well as Arturo in finance. It was a very rare, More

by elizabetht.miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgars Plorinsh, Ahmad Alkabra, Arturo Quiroz
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thank you, Elizabeth, for letting us know about your delightful experience with our sales team! We will be sure to commend Edgars, Ahmad, and Arturo for their outstanding customer service and for taking such excellent care of you. Congratulations on your new vehicle and please contact us anytime if any questions arise in the future. Happy travels!

April 11, 2022

I love coming here from the time of drop off to pickup is very professional and economic! Not to mention the cleanliness everywhere you look! I trust my SUV is well taken care of! More

by Cinnyomg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

We are overjoyed to read your positive feedback on your service experience! We love your support and confidence in our team at Swickard Toyota to take care of your SUV needs. We value you as our customer and we are here for you anytime!

Apr 12, 2022 -

Cinnyomg responded

You’re very welcome and many thanks to your superb service! ♥️

April 11, 2022

It was very easy to make appointments online. The service team is very friendly and knowledgeable. The services were done on time. More

by Ping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King Ly
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Apr 12, 2022 -

Swickard Toyota responded

We are thankful for the exceptional 5-Star review Ping! We really appreciate your feedback and we’re delighted to learn that you found our online scheduling convenient and that our service team provided helpful customer service to you. Thank you for your business and we look forward to servicing you again!

Apr 12, 2022 -

Ping responded

It was very easy to make appointments online. The service team is very friendly and knowledgeable. The services were done on time.

April 10, 2022

I purchased my Toyota Prius in 2013 and have been taking my car in for scheduled service since that time. Love the service department. Great experience each time I visit. Everyone I have met is very profess More

by Diane shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in service department
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to leave an excellent rating and for being such a long-time customer. Your satisfaction is our priority and as affirmed by your review, we really pride ourselves on our exceptional service. Wonderful folks like you Diane make our job a pleasure! Have a spectacular day!

April 09, 2022

Great service provided by King! Good communication and through explanation of scope of work. Good experience. More

by brucehosford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

We appreciate you leaving us your nice review! So happy to hear you had a good experience with Khing and that he provided you with great customer service. Thank you for your business and please come see us again!

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