Back

Swickard Toyota

Edmonds, WA

4.6
1,611 Reviews

21300 Highway 99

Edmonds, WA

98026

Directions

By Type

1,611 Reviews of Swickard Toyota

November 11, 2021

Very well organized and easy in and out for service. Delivered on the time they estimated. Courteous staff, ample waiting area. Good all around experience. More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 12, 2021 -

Swickard Toyota responded

Hi Craig, we are so pleased to hear of your great overall experience during your service visit. We thank you for your positive review!

November 11, 2021

Staff are friendly and knowledgeable. They are flexible about appointment times which is important to us because we have to take a ferry to reach the dealership. Ferry schedules have been a mess these last More

by lak4curly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service techs
Nov 12, 2021 -

Swickard Toyota responded

We appreciate you taking the time to write a review. We know your time is extremely valuable, especially when you have to catch a ferry and we are diligently working to better our service wait times. -Thank you!

November 11, 2021

King and Brandon always do a fabulous job. Always on budget. Never have an issue More

by Steve.plancich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 12, 2021 -

Swickard Toyota responded

Thank you, Steve, for taking the time to leave us such an excellent rating! We’ll share the positive feedback with our two advisors-very much appreciated!

November 11, 2021

The team at Swickard is efficient and dedicated! Charlie was able to find the exact car we wanted same day, while Arturo explained all the paperwork that was easy to understand! They even stay late to make More

by Mikayla1494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Arturo, Paul Chung
Nov 12, 2021 -

Swickard Toyota responded

We are incredibly grateful for the fantastic review Mikayla! It makes us happy to know you are completely satisfied with your purchase and knowing you had a great overall experience at Swickard Toyota. Thank you for being our customer and if you have any questions, please don’t hesitate to give us a call

November 11, 2021

Very friendly and helpful at times.The staff attend to your needs and enquiries promptly. More

by fedhafred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 12, 2021 -

Swickard Toyota responded

Thank you very much for letting us know how we’re doing and leaving us a 5-Star review!

November 11, 2021

Couldn't have found a better guy who helped me with my periodic maintenance. Friendly, accommodating and nice. I'll be back. And if I need a new car I'll get it there More

by Pvtimz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get his name but he was Paul's associate. He was so attentive to my needs., Paul Chung
Nov 12, 2021 -

Swickard Toyota responded

What wonderful words we like to hear! We are so delighted you had such a positive experience at our service department. We are here for you anytime and look forward to seeing you again. .

November 11, 2021

Professional transparent. It took 6 hours to do my maintenance and brakes. Long day needed free food More

by Floysgirl1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor and Sam, Paul Chung
Nov 12, 2021 -

Swickard Toyota responded

Thank you for leaving your feedback on how your service visit went. We apologize for your unpleasant experience. We know your time is very important and we are working on ways to improve our customer wait time.

November 10, 2021

We bought our 2020 RAV from Magic (Swickard) Toyota. They are professional, helpful, and a beautiful dealership. A class act for sure! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 10, 2021 -

Swickard Toyota responded

Hi Karen, Our goal is to make sure each customer has a positive overall experience and we are excited to hear you had an outstanding visit. We want to make sure you are completely satisfied before leaving our dealership. Thank you for your awesome review!

November 10, 2021

I was very impressed with the whole team that we worked with. We got honest and direct service and no hidden agendas. The service with swift and friendly. More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicollo and Michael.
Nov 12, 2021 -

Swickard Toyota responded

Hi Andy, we love to hear of how your experience was during your service visit and we thank you for such a terrific review.

November 10, 2021

Great customer service from CaspianThank you He helped Great customer service from Caspian Thank you He helped me decide on what kind of tires I should get More

by La_farthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian
Nov 12, 2021 -

Swickard Toyota responded

We are thankful for feedback and delighted to hear Caspian took care of your service needs and assisting you with your tire decision. Have a great day!

...
107
...