Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Swickard Toyota
Edmonds, WA
1,611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,611 Reviews of Swickard Toyota
November 20, 2021
Nicolo was the BEST EVER salesperson. I passed up getting this car less expensively in Puyallup because I wanted to support Nicolo as an outstanding salesperson. When going through the payment pro getting this car less expensively in Puyallup because I wanted to support Nicolo as an outstanding salesperson. When going through the payment process, and looking at the list of charges, I found that Dealer $$$ add-ons were offensive and expensive. Example: It is absolutely ridiculous to put things like a "one-year free dent repair" on the financial breakdown.....and charge the buyer $400 (now it is up to $900+) for something many buyers wouldn't want or need. I bought my 2010 Prius from this dealership when it was Magic Toyota, and I found that experience to be five star. Not only will I not be supporting Swickard owners by recommending this dealership to friends and family, I would not support Swickard owners by purchasing another car there myself., BTW, in almost 12 years of driving the Prius, I have never had a dent. More
by Jeanne M
Employees Worked With
NICOLO five+ stars
November 20, 2021
Was told it would take 2 hours, but needed up taking 5 hours. I called twice to check to see when my car would be done and they couldn’t reach the service advisor, and they would have them call me. I di hours. I called twice to check to see when my car would be done and they couldn’t reach the service advisor, and they would have them call me. I didn’t receive a call and just decided to go down there to find out what the status was. Not impressed! More
by jjowen74
Employees Worked With
Paul Chung
November 20, 2021
I bought a new Toyota Corolla 2021, and after 3 months, the car started to make a sound when using the brakes while driving, as if there was something unstable. There is no problem and the last time they the car started to make a sound when using the brakes while driving, as if there was something unstable. There is no problem and the last time they told me when you start hearing this sound come to our site and we will send someone to fix the problem and this is what I did but they did not send anyone I don't know what to do this problem caused me a lot of stress and insecurity when I did Using my car and I lost a lot of money because of not working because the last time I left the car 3 days in the hope that they would fix it and I called them more than once to find out why this delay and they were saying that they are working to fix the defect and on the third day when I went they spoke to me in a different way Civilized and that the car does not have any problems made me feel as if I am dealing with dishonest and irresponsible people who do not know what they are doing More
by Abdalrahmanalmasri
Employees Worked With
Paul Chung
November 19, 2021
We had a fantastic experience buying a car. Peter Chong made it one of the best and smoothest transactions ever. He was patient and knowledgeable helping us find the car and trim that worked for us. He was made it one of the best and smoothest transactions ever. He was patient and knowledgeable helping us find the car and trim that worked for us. He was also instrumental in also securing the car for us in this crazy market. If you go to Swickard definitely work with Peter, he’ll take care of you!!! More
by Andyklee
Employees Worked With
Peter Chong , Paul Chung
