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Suntrup Buick GMC
St Peters, MO
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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342 Reviews of Suntrup Buick GMC
November 13, 2015
Great Customer experience I was looking at new cars and visited the Suntrup dealership. I never thought I would buy a Buick, but after test driving the new Encore- that is what I was looking at new cars and visited the Suntrup dealership. I never thought I would buy a Buick, but after test driving the new Encore- that is what I decided on. This is a well made car, drives great and has many features. Hollie was wonderful to work with and I was treated very fairly and the transaction went smoothly. Hollie treated my wife and I respectfully and we were given a great deal. The Encore has all the equipment I wanted and is perfect if you have a bad back. The driver's seat is adjustable, has lumbar support and the steering wheel is adjustable. It has tilt and telescopic, this is great for drivers with longer legs. The safety features are also great many air bags and a back up camera. Again, Hollie will treat you very fairly and takes the time to answer questions. She is top-notch. More
by John C.
Employees Worked With
Hollie McElroy
November 11, 2015
GMC Acadia I recently bought a 2012 GMC Acadia from Hollie and can't say enough great things. I told her my budget and what i was looking for and she found the p I recently bought a 2012 GMC Acadia from Hollie and can't say enough great things. I told her my budget and what i was looking for and she found the perfect car for me. Between her and the finance department, buying the new car was fast and a pleasure. I highly recommend Hollie and Suntrup. More
by Lindsay
Employees Worked With
Hollie McElroy, Kyle Moore
November 10, 2015
Great people Went in and had a list of what I wanted and what my max amount was that I wanted to spend. Walked in and met Hollie and away my car purchase journey w Went in and had a list of what I wanted and what my max amount was that I wanted to spend. Walked in and met Hollie and away my car purchase journey went. Within moments she had found what I was looking for and also a few others that were in my budget. Had a few laughs and bought the truck I wanted. It was raining so they said to just bring the truck back when ever I want and they would detail it for me again. More
by Bearded
Employees Worked With
Hollie McElroy
November 06, 2015
Internet sale with Eric Trigg was life changing. I hate buying a car. Everything about the process is painful to me. I find what I want after days of looking and researching, and then I have to go an I hate buying a car. Everything about the process is painful to me. I find what I want after days of looking and researching, and then I have to go and fight for it. This purchase from Suntrup GMC was life changing. Found the car through a third party website, it linked me to Suntrup's website. I scheduled a visit for a Saturday morning. Upon arrival at dealership, instead of dodging sales people, I told them about my appointment. Eric knew why I was there and was ready to serve me. He told me what he knew about the car and handed me the keys. NO Pressure! After the research I had done I knew what to look at on the used SUV. We had had most of the paperwork done before we told him what the price was. The finance guy(Kyle Moore) was quick and to the point, no games. This is how(and who) I will buy a car for the rest of my life. Eric Trigg was there for me just as much as I needed him to be. - Seth Atwood More
by Seth
Employees Worked With
Eric Trigg, Kyle Moore
October 22, 2015
Buying a car was actually a pleasurable experience!! Not having attempted to a buy a car in over 10 years, my husband and I began shopping at multiple dealerships. We travelled far and wide to take advan Not having attempted to a buy a car in over 10 years, my husband and I began shopping at multiple dealerships. We travelled far and wide to take advantage of "great deals" only to be bullied, taken advantage of, made victims of the 'bait and switch' and experienced disappointment after disappointment. Suntrup Buick was our LAST attempt. We were both dreading the experience of shopping another time during the 2 hours it took to get to St Peters. At Suntrup we were treated with considerate attention, no pressure, and had everything explained to us. We left with our new car within a couple of hours! Still can't believe how professionally and smoothly run, that dealership is. We're certain we'll be trading 'up' at Suntrup Buick GMC, at some point in the future ;) More
by Gene & Chris
Employees Worked With
Ashley who phoned back within 3 minutes of my internet inquiry. , Eric Trigg, Kyle Moore
October 17, 2015
Great, no pressure sales person (Hollie McElroy) I appreciate the honest, no pressure approach to the sales process. I began the process by just happening to drop by one Saturday, I met with Hollie, I appreciate the honest, no pressure approach to the sales process. I began the process by just happening to drop by one Saturday, I met with Hollie, expressed an interest in a new truck. We shared information back and forth for about 45 days. During that whole time, I didn't feel any pressure, just friendly information. It may it very easy to close the deal when I was ready, and the negotiations were final. Good job. I am hoping that the service department is as effective as the sales process. More
by rlgarrison
Employees Worked With
Hollie McElroy
September 19, 2015
Wonderful experience We hadn't bought a new vehicle in 8 years and were not looking forward to dealing with this purchase. We worked with Hollie & Tony for the purchase of We hadn't bought a new vehicle in 8 years and were not looking forward to dealing with this purchase. We worked with Hollie & Tony for the purchase of a new car. They were wonderful, courteous, and patient with all our questions about new technology. The dealership is professional, clean, & easy to work with. We actually enjoyed our experience. We were on a tight schedule for completing the sale & they met it with no problems at all. More
by Greg & Phyllis
Employees Worked With
The receptionist was wonderful in greeting us., Hollie McElroy, Kyle Moore, Tony Saffo
September 11, 2015
2015 Enclave live 100 miles from dealership but got a great deal on a Enclave. Worked w/ Dale Riley who was a pleasure to work with. everything went smooth with no live 100 miles from dealership but got a great deal on a Enclave. Worked w/ Dale Riley who was a pleasure to work with. everything went smooth with no hassles. Mike& Sharon Manker More
by glass man
Employees Worked With
Dale Riley, Kyle Moore
September 09, 2015
Best experience ever! I went to the dealership just to look, not necessarily to make a purchase. I told the salesman what I was, kind of looking for in a vehicle, and my p I went to the dealership just to look, not necessarily to make a purchase. I told the salesman what I was, kind of looking for in a vehicle, and my price range. He showed me the Encore. I took it for a test drive and loved it! Before I knew it I was in the finance office signing papers. Everything went so smoothly. I couldn't be happier with my new vehicle! The staff at the dealership were amazing! More
by MaryTracy
Employees Worked With
Kyle Moore, Ryan Hove
September 07, 2015
Recent Purchase I recently purchased a New 2015 Acadiia from Suntrup Buick Gmc and was very happy with our salesman, Dale Riley, the Dealership and our whole experie I recently purchased a New 2015 Acadiia from Suntrup Buick Gmc and was very happy with our salesman, Dale Riley, the Dealership and our whole experience. Would highly recommend if your looking! More
by JFinuf
Employees Worked With
Dale Riley, Kyle Moore, Elizabeth Durdell
