Suntrup Buick GMC

Wonderful experience We hadn't bought a new vehicle in 8 years and were not looking forward to dealing with this purchase. We worked with Hollie & Tony for the purchase of We hadn't bought a new vehicle in 8 years and were not looking forward to dealing with this purchase. We worked with Hollie & Tony for the purchase of a new car. They were wonderful, courteous, and patient with all our questions about new technology. The dealership is professional, clean, & easy to work with. We actually enjoyed our experience. We were on a tight schedule for completing the sale & they met it with no problems at all. More

2015 Enclave live 100 miles from dealership but got a great deal on a Enclave. Worked w/ Dale Riley who was a pleasure to work with. everything went smooth with no live 100 miles from dealership but got a great deal on a Enclave. Worked w/ Dale Riley who was a pleasure to work with. everything went smooth with no hassles. Mike& Sharon Manker More

Best experience ever! I went to the dealership just to look, not necessarily to make a purchase. I told the salesman what I was, kind of looking for in a vehicle, and my p I went to the dealership just to look, not necessarily to make a purchase. I told the salesman what I was, kind of looking for in a vehicle, and my price range. He showed me the Encore. I took it for a test drive and loved it! Before I knew it I was in the finance office signing papers. Everything went so smoothly. I couldn't be happier with my new vehicle! The staff at the dealership were amazing! More

Recent Purchase I recently purchased a New 2015 Acadiia from Suntrup Buick Gmc and was very happy with our salesman, Dale Riley, the Dealership and our whole experie I recently purchased a New 2015 Acadiia from Suntrup Buick Gmc and was very happy with our salesman, Dale Riley, the Dealership and our whole experience. Would highly recommend if your looking! More

Eric is nice! i just bought a used civil from the dealer and both the dealer and the salesman, Eric offer satisfying services. Very good and see you next time! i just bought a used civil from the dealer and both the dealer and the salesman, Eric offer satisfying services. Very good and see you next time! More

Great Service and Great people :-) I was in a funk because I recently relocated my job and my car had horrible gas mileage so my friends Ashley and Tracy Valentine referred me to a grea I was in a funk because I recently relocated my job and my car had horrible gas mileage so my friends Ashley and Tracy Valentine referred me to a great salesman Eric Trigg. I now have great gas mileage and will have a better ride to work everyday in my new car. Thank you so much, I will definitely be buying my next car from this dealership no doubt! More

Hilariously unprofessional Sold me a 2008 Jeep Wrangler, but after purchase it turns out that the safety inspection and emissions test results had expired. Upon getting those do Sold me a 2008 Jeep Wrangler, but after purchase it turns out that the safety inspection and emissions test results had expired. Upon getting those done, the safety inspection failed--badly. $1000 in repairs right there. Did Suntrup offer to cover that expense? Nope. They totally blew it off. Sure, that's sort of a risk you take, but still. Additionally, they never followed through with delivering the soft top to me, as well. Then there was the issue of the trade-in. After several weeks of not receiving the Jeep's title, I suddenly got a letter from them saying they needed me to come back to their dealership and sign another document because they screwed something up on my sign-over for my old car. On top of all this, every single employee from the dealership I dealt with was rude, disrespectful, and clearly dishonest. Best of all, they'll continually call you and ask you to refer new buyers to them. They don't stop with this, it's a hard sell type of thing. Very strange. Avoid avoid avoid. Worst dealership I've ever dealt with. Eric Trigg and Ashley Valentine were responsible for the worst aspects of this experience. More

Great service I went to this dealership to look at a new GMC Canyon but they only had a limited inventory. The sales agent took the time to ask me what I was looki I went to this dealership to look at a new GMC Canyon but they only had a limited inventory. The sales agent took the time to ask me what I was looking for and I offered all of my "needs." He was most professional and courteous in his dealings with me. He located a vehicle that matched my requirements and within one day had it on the lot for delivery. After the first day with the vehicle I found a serious flaw in the paint. I returned to the dealership and along with my sales agent went to the service department. I was offered the opportunity to have the are repainted, at no charge of course, and provided a loaner vehicle to use at no cost. So far my experience has been great and I would surely recommend Suntrup to others. More

Best salesman, Best service department I had the best salesman, Wayne Burns, he explained everything to us in detail and got us a great deal. The service department was the best too, John I had the best salesman, Wayne Burns, he explained everything to us in detail and got us a great deal. The service department was the best too, John Danner is the greatest and patient with us. They are great and helpful to the customer. More

Highly recommend Eric Trigg We would highly recommend Eric Trigg with the Suntrup Dealership. Eric went above and beyond and replied to all my of emails immediately. He made s We would highly recommend Eric Trigg with the Suntrup Dealership. Eric went above and beyond and replied to all my of emails immediately. He made sure that all of my questions were addressed and made the experience as easy as possible. I will definitely be back to work with Eric on any new/used cars for our family. More