Suntrup Buick GMC

Dave, Kaitlin, and Tim are fantastic! I got an OnStar warning last night about my battery. I walked in this morning, without an appointment, and Dave replaced my battery -- all fixed an I got an OnStar warning last night about my battery. I walked in this morning, without an appointment, and Dave replaced my battery -- all fixed and done within 12 hours of my warning notification!! Can't beat that kind of service!!! More

Service advisor did nothing but lie about the Shipping of parts to repair vehicle, has vehicle for 3 weeks with no loaner car. parts to repair vehicle, has vehicle for 3 weeks with no loaner car. More

DO NOT BUY FROM HERE! We bought a used car with a 3 month/3,000 mile warranty. We were told bumper to bumper. Anything goes wrong, they fix it. And, we bought the extended We bought a used car with a 3 month/3,000 mile warranty. We were told bumper to bumper. Anything goes wrong, they fix it. And, we bought the extended bumper to bumper (they claimed) warranty. Within 1 month, the check engine light came on, code for misfire, and they replaced a coil and the spark plugs. $600 not covered under either warranty. 2 months later, same problem and they want to replace the coil and spark plugs again. When we asked them to look deeper into another issue, the car sat for a week on their lot. We sent it to a Ford dealership who told us that it needed a new engine. It was not covered by the warranty company due to a 'design flaw'. The dealership refused to acknowledge they had any liability and we had a car we were paying for and could not drive. STEER CLEAR!! More

They listen to me and very supportive . Thats all I got. My car has had no issues. Thats all I got. My car has had no issues. More

My salesman was incredibly patient and listened to me, I love the car I purchased! love the car I purchased! More

They severly damaged my dashboard during an airbag recall and are refusing to make it right and are refusing to make it right More

I have always received good service when I bring my car in for service at this dealer in for service at this dealer More

I have always been given good service at Suntrup. I always had my car serviced there I always had my car serviced there More

They did a great job with my service appointment and was very courteous and pleasant. very courteous and pleasant. More

I was very pleased with my salesman Tabesh Danishyar he was great. But what brought me to the dealership was that I filled out a on appraisal of my Hyundai Sel 2022. I gave my vin number which tells all ab was great. But what brought me to the dealership was that I filled out a on appraisal of my Hyundai Sel 2022. I gave my vin number which tells all about my car and the appraisal came back at $39,000 plus and that the dealership could offer me thousands over Kelly Blue Book which the quote of $39,000 was much more than KBB. So I found a car that I liked and drove to your dealership to trade cars I even brought my title thing I’m going to trade. But when the salesman came back with a offer of $32,000 I told him what I had been offered he went to the manager and the manager said that that appraisal was for a 2022 Hyundai Calligraphy and not a SEL. Well that’s a bunch of bull because my vin number told them what model of Hyundai I had, so I left your dealership quite unhappy! I don’t thank that practice is very good but I understand why you do it but it didn’t work with me. I don’t know if I will try to buy an auto from your dealership again. But I did have my car serviced at your dealership and was very pleased with the service department. I hope you have a Merry Christmas and a Happy New Year. Rogerfaith More