Suntrup Buick GMC
St Peters, MO
Filter Reviews by Keyword
By Type
342 Reviews of Suntrup Buick GMC
Eric the Internet manager was great! Thank you Suntrup for my new Terrain..I love her!!:) Eric Trigg and Kyle Moore were awesome..very helpful and so friendly!! Great people at Suntrup! Thank you Suntrup for my new Terrain..I love her!!:) Eric Trigg and Kyle Moore were awesome..very helpful and so friendly!! Great people at Suntrup!! More
❤️ my new Buick Enclave! I walked into the dealership thinking I wouldn't be able to get out of my current car loan. I had high mileage on my car and didn't want to get my hop I walked into the dealership thinking I wouldn't be able to get out of my current car loan. I had high mileage on my car and didn't want to get my hopes up. My sales rep was so patient and understanding. We worked the numbers and made it happen! My husband and I love our new Buick Enclave! Dale Riley is the man to go see! More
AMAZING This is far most the best experience I have ever had purchasing a new vehicle. Stacy goes above and beyond to make things happen. She is the most driv This is far most the best experience I have ever had purchasing a new vehicle. Stacy goes above and beyond to make things happen. She is the most driven person I have ever seen in this business. Words can't describe the job she does. GMC is lucky to have her. Joe is an amazing sales person. He is one that actually listens and doesn't pressure you to buy what you don't need. He put me in the perfect vehicle. I appreciate all the work they put into me to make sure I was driving a new car. More
Fantastic buying experience with absolutely no pressure!! So i usually don't post reviews but I have to throw some shout outs, I've been rolling in some less than reliable transportation for quite some time. So i usually don't post reviews but I have to throw some shout outs, I've been rolling in some less than reliable transportation for quite some time. That being said, i decided last week to pull the trigger on a new vehicle. My good friend Hollie McElroy at Suntrup Buick GMC in Saint peters had me come in to discuss. I have less than perfect credit and was confident she would not be able to help me into a car I would like. I made it clear to Hollie that I was pretty confident we wouldn't be able to make much of a deal. Let me tell you a little about sales tactics. I've been in sales for many years and in my experience, a car salesman is always a high pressure individual. That being said, I have never had such a relaxed, pleasant buying experience in my purchasing history. I purchased a 2013 Buick Lacrosse. This process was not quick, because of my credit position. The process finalized on the 5th day. This is not at all because of Hollie or the fantastic finance expert Stacey warren-Carter. They worked diligently to make this happen and they were in steady contact with me. I'm not quite sure how the finance expert went from one extreme to another with financing options, but she was. If anyone needs a car, or just wants to look, give Hollie a call. I personally guarantee you a comfortable, no pressure environment and process. Not one time did I feel that Hollie was not focused on my best interests. So give her a call, I know you'll be as happy as I am about the whole process. THANKS to Hollie and Stacey at Suntrup Buick GMC for making this happen. Now my daughter and I can roll in comfort, style, and safety. Have a great day! More
Excellent customer service I'd called that morning to see if I could get in to get an emissions test and was told to bring my vehicle on in. I made it there in about 15 minutes, I'd called that morning to see if I could get in to get an emissions test and was told to bring my vehicle on in. I made it there in about 15 minutes, the service department got me in and out in about 30 minutes! Yaaaay! I was able to get all of my things taken care to get my license tabs before I went to work, which was my goal. Great service guys! More
Thanks for a great experience!! Holly was absolutely amazing! She made us feel very comfortable and made the process so easy. She knew exactly what we were looking for and helped us Holly was absolutely amazing! She made us feel very comfortable and made the process so easy. She knew exactly what we were looking for and helped us find just that! We are loving our 2012 GMC Acadia we purchased! We will definitely be coming back for all of our vehicle purchases in the future!! We highly recommend Suntrup! Thanks again Holly! Mike and Amber Pittman More
We had a great experience buying our new Terrain Denali We had purchased our last vehicle at Suntrup Buick/GMC and I’ve been very happy with my ’13 Verano, but I figured it was time to trade it in because o We had purchased our last vehicle at Suntrup Buick/GMC and I’ve been very happy with my ’13 Verano, but I figured it was time to trade it in because of the high miles I tend to put on a vehicle. While walking around out in the lot, Ryan Hove met me and introduced himself. I told him that I was not really sure what I was looking for. He asked if I had any questions, which I did. He answered them and then I asked if I could just wander about the lot looking. He said just to look around and see him when I was done, which I did. I picked the Buick Encore AWD premium model. Ryan got one out for me with all the options I wanted and I took it for a drive. I was impressed, but it was not that much different than my loaded Verano in size. I felt that I wanted a bit more size. My wife had told me to leave her out of the process, but it’s a good thing I “eventually” included her. We decided to go slightly larger and to get everything we wanted on the vehicle. We decided on a GMC Terrain Denali. Although it was quite a bit more than the Encore, it gives us more rear seat room for passengers without killing my front seat legroom. Ryan was glad to hear we had made a decision, but unfortunately, he had none on the lot with the exterior and interior color we wanted. Ryan offered to dealer trade for exactly what we wanted from another dealer they had traded with many times, so it “should” be a no brainer. The other dealer decided to not let it go, so on to plan B. A local St. Louis dealership had our second color choice and it showed available. Sorry, a pending deal forced us to plan C. Ryan was trying very hard for us and I thought he might get upset with us, but he persevered on with the third trade option. About a half hour later he called and said that the first dealership had decided that they would do a trade. So we ended up with our first choice and we were happy campers, for sure. If Ryan got frustrated with our purchase, he didn’t show it and remained positive throughout the entire dealing process. He was very quick to respond to any question and keep us in the loop on the trade. We are now driving our new Terrain Denali and enjoying every minute of it. I would recommend Suntrup Buick/GMC to any of my friends looking to buy new, or used. I would definitely tell them to see Ryan Hove for the best deal and service. I think he deserves more than 5 stars. Thanks Suntrup for a great deal and excellent service during our purchase! More
New Buick Just purchased a 2016 Buick Enclave. Great deal on a great car. The sales person,Holly McElroy, was the best. We live in Wildwood and St.Peters is qui Just purchased a 2016 Buick Enclave. Great deal on a great car. The sales person,Holly McElroy, was the best. We live in Wildwood and St.Peters is quite a ride for us. That says something about the deal. Definitely worth the trip. More
Great service Very easy and enjoyable experience would recommend for anybody buying a vehicle Eric in the staff were excellenti'm 52 years old my best car buying ex Very easy and enjoyable experience would recommend for anybody buying a vehicle Eric in the staff were excellenti'm 52 years old my best car buying experience More
AWESOME In working with Hollie the salesperson and Kyle in Finance, we couldn't be happier. They did an awesome job. I would recommend Suntrup Buick to anyo In working with Hollie the salesperson and Kyle in Finance, we couldn't be happier. They did an awesome job. I would recommend Suntrup Buick to anyone!!! Great service and everyone in the dealership is very nice and helpful. We are very happy with our experience with Suntrup Buick. More