Suntrup Buick GMC

We had a great experience buying our new Terrain Denali We had purchased our last vehicle at Suntrup Buick/GMC and I’ve been very happy with my ’13 Verano, but I figured it was time to trade it in because o We had purchased our last vehicle at Suntrup Buick/GMC and I’ve been very happy with my ’13 Verano, but I figured it was time to trade it in because of the high miles I tend to put on a vehicle. While walking around out in the lot, Ryan Hove met me and introduced himself. I told him that I was not really sure what I was looking for. He asked if I had any questions, which I did. He answered them and then I asked if I could just wander about the lot looking. He said just to look around and see him when I was done, which I did. I picked the Buick Encore AWD premium model. Ryan got one out for me with all the options I wanted and I took it for a drive. I was impressed, but it was not that much different than my loaded Verano in size. I felt that I wanted a bit more size. My wife had told me to leave her out of the process, but it’s a good thing I “eventually” included her. We decided to go slightly larger and to get everything we wanted on the vehicle. We decided on a GMC Terrain Denali. Although it was quite a bit more than the Encore, it gives us more rear seat room for passengers without killing my front seat legroom. Ryan was glad to hear we had made a decision, but unfortunately, he had none on the lot with the exterior and interior color we wanted. Ryan offered to dealer trade for exactly what we wanted from another dealer they had traded with many times, so it “should” be a no brainer. The other dealer decided to not let it go, so on to plan B. A local St. Louis dealership had our second color choice and it showed available. Sorry, a pending deal forced us to plan C. Ryan was trying very hard for us and I thought he might get upset with us, but he persevered on with the third trade option. About a half hour later he called and said that the first dealership had decided that they would do a trade. So we ended up with our first choice and we were happy campers, for sure. If Ryan got frustrated with our purchase, he didn’t show it and remained positive throughout the entire dealing process. He was very quick to respond to any question and keep us in the loop on the trade. We are now driving our new Terrain Denali and enjoying every minute of it. I would recommend Suntrup Buick/GMC to any of my friends looking to buy new, or used. I would definitely tell them to see Ryan Hove for the best deal and service. I think he deserves more than 5 stars. Thanks Suntrup for a great deal and excellent service during our purchase! More

New Buick Just purchased a 2016 Buick Enclave. Great deal on a great car. The sales person,Holly McElroy, was the best. We live in Wildwood and St.Peters is qui Just purchased a 2016 Buick Enclave. Great deal on a great car. The sales person,Holly McElroy, was the best. We live in Wildwood and St.Peters is quite a ride for us. That says something about the deal. Definitely worth the trip. More

Great service Very easy and enjoyable experience would recommend for anybody buying a vehicle Eric in the staff were excellenti'm 52 years old my best car buying ex Very easy and enjoyable experience would recommend for anybody buying a vehicle Eric in the staff were excellenti'm 52 years old my best car buying experience More

AWESOME In working with Hollie the salesperson and Kyle in Finance, we couldn't be happier. They did an awesome job. I would recommend Suntrup Buick to anyo In working with Hollie the salesperson and Kyle in Finance, we couldn't be happier. They did an awesome job. I would recommend Suntrup Buick to anyone!!! Great service and everyone in the dealership is very nice and helpful. We are very happy with our experience with Suntrup Buick. More

2014 Kia Optima Purchase What a Great Buying experience! Eric Trigg was Outstanding from the very first call he made to us through the final handshake as we were leaving with What a Great Buying experience! Eric Trigg was Outstanding from the very first call he made to us through the final handshake as we were leaving with our new car! Eric was upfront, honest, friendly, fair, and professional in every way. He went above and beyond by getting us 2 months of Free satellite radio, setting up the Bluetooth, and getting us the additional key fob. I would recommend anyone to give Eric a call for any type of vehicle you are looking for! Simply Outstanding Service! Rachel and Larry Snelling More

It could not have been better. Dealing with Ryan Hove was a five star experience.He was a true gentleman to my wife and I. He was very polite , respectable,and informed. Ryan did a Dealing with Ryan Hove was a five star experience.He was a true gentleman to my wife and I. He was very polite , respectable,and informed. Ryan did a outstanding job explaining everything we needed to know about our new vehicle. We will highly recommend him to all our Family and Friends. More

Best Car Salesman Ever!!! Eric Trigg was the man who helped me with my 2012 Chevy Cruz. My experience was fantastic. This guy knows how to sell a car and how to provide excelle Eric Trigg was the man who helped me with my 2012 Chevy Cruz. My experience was fantastic. This guy knows how to sell a car and how to provide excellent customer service. He went above and beyond to make everything happen for me. If you need car, go to Eric, he will take care of you! More

Auto Shopping After an internet search for the vehicle that my wife and I wanted, we found that vehicle at Suntrup. The appointment was made and we met with EricTri After an internet search for the vehicle that my wife and I wanted, we found that vehicle at Suntrup. The appointment was made and we met with EricTrigg, the internet manager. What a great experience we had with Eric. Eric was very knowledgable , efficient, and made us feel at home. The deal was made and off we went with our purchase. The entire experience was wonderful and I would recommend Eric for anyone in the market for a car. More

Awesome customer service!! I cannot say enough about our car buying experience with James Wooten. Our car had to be located and James located a few cars with the equipment pac I cannot say enough about our car buying experience with James Wooten. Our car had to be located and James located a few cars with the equipment package we wanted just in case one car wasn't available. My husband and I appreciate James' willingness to go the extra mile to get us what we wanted. Thank you James! The Buschs More

Great experience! Dale, his sales manager, the financing department and all additional staff were very pleasant to us during our purchase experience. The process was sm Dale, his sales manager, the financing department and all additional staff were very pleasant to us during our purchase experience. The process was smooth and hasel free. They took every step to make sure we were not inconvenienced and satisfied! More