Suntrup Buick GMC

2016 Buick Enclave purchase The sales people we dealt with at Suntrup were very helpful! Joe and Hollie worked as a team to keep us informed throughout the purchase. I'd recommen The sales people we dealt with at Suntrup were very helpful! Joe and Hollie worked as a team to keep us informed throughout the purchase. I'd recommend this dealership to my friends. More

NewLease We had a great sales/lease person that found a car that fits our needs. We would recommend this sales person and dealership to anyone . We had a great sales/lease person that found a car that fits our needs. We would recommend this sales person and dealership to anyone . More

A happy Buick owner I came to Suntrup because of Stacey Warren Carter,having bought a new car from Stacey three years earlier,where she handled the financing and the sale I came to Suntrup because of Stacey Warren Carter,having bought a new car from Stacey three years earlier,where she handled the financing and the sale.I was really impressed by her.That car was recently totalled,when hit by someone who had been drinking.I still had an uncompleted gap insurance claim after five weeks,but I had to have a car and couldn't wait any longer.I knew Stacey had moved on from the other dealership,but I didn't know where until I saw she was a credit specialist at Suntrup.Called Stacey on a Friday,decided I could come in Monday after work,just hoping to get the process started .Arrived after 5 o'clock met with salesman Dave Strauser,test drove a 2013 Buick Verano.Decided that was the car.Dave asked if I wanted to put anything down,said yes but I don't have it on me and I can't make it back in here until Friday ,Dave said just bring it in then.Met with Stacey,she helps me with the last stage of the gap claim,gets my credit approved informs me I'm taking that car home tonight.Came back Friday with my down payment,and finished the paperwork.Thank you Stacey,Dave and Suntrup More

Our experience at Suntrup has been great. This is the 3rd SUV we have bought at Suntrup Buick in St. Peter's and we have been very pleased with everyone there. The sales people are very nice This is the 3rd SUV we have bought at Suntrup Buick in St. Peter's and we have been very pleased with everyone there. The sales people are very nice as well as in the service department. Hollie has been very helpful. More

Great car buying experience. It was really easy to work with Eric. He made the process so easy, highly recommend. He took care of some problems with no questions asked. It was really easy to work with Eric. He made the process so easy, highly recommend. He took care of some problems with no questions asked. More

EXCEPTIONAL Quality Service, Sales, and NO PRESSURE !!!! !!!!!!!!!!!!!!!! -- 5 STARS IS NOT ENOUGH....THESE GUYS NEED 6 -----!!!!!!!!!!!!!!!!!!!!!!!! I visited many of the key player dealerships in the St. !!!!!!!!!!!!!!!! -- 5 STARS IS NOT ENOUGH....THESE GUYS NEED 6 -----!!!!!!!!!!!!!!!!!!!!!!!! I visited many of the key player dealerships in the St. Louis area (McMahon, Elco, Bommarito, Lou Fusz) and CLEARLY some of them tried to run the game on me but I shut all of that drama down and walked away. I visited the Suntrup car lot after normal business hours (to avoid the salesman hassle) and noticed an Avalanche that looked pretty awesome. I went home and sent them an email using their website to the attention of the Internet Manager (Eric Trigg). Eric responded the next business day and this guy is SPECTACULAR. I flat out told him that I hated salesman and I just wanted some clear cut information on the car. He provided me exactly what I requested in a matter of minutes. He also stated that he was not a pressure salesman and would not contact me unless I approved for him to call. Well I was simply floored by his kindness and chose to come in the next day in 100 degree plus temperatures and asked for the keys to look at the car. Again, NO PRESSURE from him AT ALL. I reviewed the car closely and provided him the keys and asked some additional question in which he did not have the immediate answers because he wasn't the salesperson that brought the car in HOWEVER he went to locate the person so I could get a true explanation as to what the deal was. We talked for a few minutes and I told him that I would come back on a cooler day to take the car out for a test drive. He said "no problem" and just give him a call whenever I wanted to come up. I showed up 2 days later, took the car for a test drive and researched the CarFax and everything was spot on (1 previous owner, miles were 2000 less than the national average) AND the car was priced well within everything that I could find find using (Edmunds, KBB, CarGurus, etc.) It just so happened that I found another Avalanche which had reduced in price by $2,000 less than the one at Suntrup, and I could have easily gotten that one but I wasn't going through the drama of starting all over again PLUS these guys were absolutely great to me. I told him that I would be more than happy to buy the car because of the "No Pressure" attitude they demonstrated. I met "James" who is I believe is the dealership manager, as well as Kyle and again, those folks are WONDERFUL. I closed today with one of the Finance Managers (Stacey) who AGAIN was no pressure, explained EVERYTHING clearly in layman's terms and she went over my rights as a buyer and over the warranty details as well as all financial documents and clearly explained payments, interest rates, terms of the contract, etc. I never felt rushed to just get it over with. And it just so happened that one of my own employees purchased a new GMC Terrain from this exact same dealership within the last year and he was more than happy with their service and I had a chance to experience it personally. I cannot thank you enough Suntrup Team !!!!!!!!!!!!!!!!!!!!! Purchase 06/17/2016, Chevy Avalanche LTZ Lee G. More

"Great teamwork to make an awesome car buying experience" I had a great car buying experience! Hollie was extremely helpfuI and very knowledgeable about the Terrain. I would definitely recommend buying a ca I had a great car buying experience! Hollie was extremely helpfuI and very knowledgeable about the Terrain. I would definitely recommend buying a car from Suntrup Buick GMC. More

Excellent individuals that work as a team What a great experience I had at Suntrup GMC on the purchase of my 2016 Sierra Denali . I would highly recommend anyone to purchase a vehicle from the What a great experience I had at Suntrup GMC on the purchase of my 2016 Sierra Denali . I would highly recommend anyone to purchase a vehicle from them. More

Very pleasant. No negative surprises. Salesman was very friendly and knowledgeable. Finance manager was friendly and easy to work with. Although he didn't seem to want us to get a quote f Salesman was very friendly and knowledgeable. Finance manager was friendly and easy to work with. Although he didn't seem to want us to get a quote from our credit union even though they worked with the dealer. To me, itt was like, why is that? Does this benefit the dealer or the customer? Sales person did not show us how various electronic items or features worked. I realize it was a slightly used car, but when my last used car was purchased at another leading St. Louis dealership the salesman took the time to show us everything including setting a few things for us. I guess I should have asked and I'm sure he would have shown us. As a result I have been looking through the manual trying to figure out what features I had on this Buick, how they worked, and what features didn't come with the car. I wrote a book on customer service and believe me, it is the extra pleasant surprises that really had up to exceptional service. Having a satisfied customer is not the goal! A satisfied customer is the lowest form of customer loyalty. Doing more than is expected is what sets you apart today! More

BEST SERVICE AND STAFF I went on true car looking for something affordable, in my price range, and I needed it quickly. I had recently been in an accident and I work full ti I went on true car looking for something affordable, in my price range, and I needed it quickly. I had recently been in an accident and I work full time and am a single mom. I got a call back within in minutes of my inquiry. The same day I stopped in to meet with Eric Trigg and test drive my "now" vehicle and he was AMAZING! Any questions I had, he could answer, on top of being extremely personable, and made my experience extremely easy, and awesome. I would recommend ERIC and the Suntrup staff to any and everyone in need of a new/ newer vehicle! YOU ARE THE BEST! More