Sunset Ford of Waterloo - Service Center

Told me my battery was bad/dead. Went to autozone and they checked the battery twice, was green and no issues. Went to autozone and they checked the battery twice, was green and no issues. More

I am on my 5th Ford vehicle from this dealer and only trust the Sunset Ford with all my maintenance needs trust the Sunset Ford with all my maintenance needs More

Service advisor was very pleasant and helpful. The service was completed in a timely manner. The service was completed in a timely manner. More

Bought my explorer there, when my son was there. Great people excellent customer service & service dept is so accommodating Great people excellent customer service & service dept is so accommodating More

Easy to talk to. Good customer service nice clean facility and I like the free car wash Good customer service nice clean facility and I like the free car wash More

Everyone is friendly, the service staff asnered all my questions in a timely manner. Got a fair price on my service. questions in a timely manner. Got a fair price on my service. More

Great people and service car was done on time and service was great all I can say is 5+ stars was great all I can say is 5+ stars More

Representative contacted me the day before my appointment and the service department actually finished the work on my car sooner than they had anticipated. Their representatives were very courteous and polit and the service department actually finished the work on my car sooner than they had anticipated. Their representatives were very courteous and polite. Didn't make me feel like it was an imposition for them to service my vehicle for a recall on the fuel flange. Don't know the name of the mechanic who did the work but car was clean and I have no complaints about the work done. More

I have the lifetime warranty on my 2015 f 150 . It has about 115000 miles on it . It started leaking oil and they found a few other things also and fixed them . The bill would have been about $3000 It has about 115000 miles on it . It started leaking oil and they found a few other things also and fixed them . The bill would have been about $3000 but the warranty covered the entire bill !! Very satisfied. More

Had an issue with our 2015 Explorer and had been notified by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! More