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Sunset Ford of Waterloo
Waterloo, IL
2,094 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 01, 2026
I’ve never been to this dealership and didn’t know what
to expect because I live 3 1/2 hours away. Joe made me feel like a regular customer and took care of me and my family. There was no hidden fees basic
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by mcwils86
March 24, 2026
This was hands down the easiest and best car purchase
we’ve ever made. Joe was awesome and the test of the team, Andrew and Kyle made this purchase the best. Even driving an hour to do it was so worth it
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by mavvsmimi
March 23, 2026
Great communication, very helpful with all my questions
amd worked with me to get a great deal
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by Jimmieaustin2510
Dealership Inventory (106 Vehicles)
Photos & Amenities
- Free Automated Car Washes
- Free WiFi
- Free Coffee
- Sunset Loyalty Program - Owner Advantage
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Online Accessory Store
- Home Test Drives
- Quick Lube
- Rental Vehicles Available
