Sunset Ford of Waterloo - Service Center
Waterloo, IL
494 Reviews of Sunset Ford of Waterloo - Service Center
The gas cap was in the passager seat when I showed up to pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. More
Sunset is a very good dealer ship they stayed in touch with me with my vehicle whenever I needed it and help me where I needed help with me with my vehicle whenever I needed it and help me where I needed help More
It was quick and easy and fast and even called me when it was done with no problem thanks was done with no problem thanks More
The employees try of to serve the customer, but are hampered by other management issues. Supply chain issues remain the biggest challenge. hampered by other management issues. Supply chain issues remain the biggest challenge. More
Got me in and out quickly. Lonnie the service manager was very professional and helpful. Lonnie the service manager was very professional and helpful. More
I needed a new transmission, and had coverage through Liberty Shield. Lonnie was very helpful throughout the process and helping with the claim. Liberty Shield. Lonnie was very helpful throughout the process and helping with the claim. More
As usual, Excellent and fast service. The service girl was great as was the technician The service girl was great as was the technician More
Has a big turnover of service department employees. Lonnie was very helpful with my vehicle needs. Do what it takes to keep her . Lonnie was very helpful with my vehicle needs. Do what it takes to keep her . More
Had warranty work completed in a very timely fashion. The service department kept me informed at all times. Lonnie was very helpful The service department kept me informed at all times. Lonnie was very helpful More
Made appointment for a Monday and got their and they said it was for the following week. Then they couldn’t help me tell the following week. Not good it was for the following week. Then they couldn’t help me tell the following week. Not good More