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Sunset Ford of Waterloo - Service Center
Waterloo, IL
487 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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487 Reviews of Sunset Ford of Waterloo - Service Center
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November 17, 2022
Very clean, and everyone was kind and helpful. The woman at the service desk kept me up to date on my vehicle work and status. The woman at the service desk kept me up to date on my vehicle work and status. More
by REGINA.WINTERS16
Verified CustomerEmployees Worked With
November 14, 2022
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by Mp
Employees Worked With
November 13, 2022
Sunset took care of my concerns. Fast service for the works. I asked for quote on new battery and they had that ready when I checked out Fast service for the works. I asked for quote on new battery and they had that ready when I checked out More
by DCFICKE
Employees Worked With
Service: Dark haired tall young lady
November 13, 2022
Quick professional and great customer service. I would go there again for service repair thanks again I would go there again for service repair thanks again More
by Washyscott
Employees Worked With
November 08, 2022
Was told we had to spend a lot of money to fix a blinker issue. Took a long time to fix. Then the key fob that was the big cost and time did not work. The vehicle is my daughters car who goes to school in S issue. Took a long time to fix. Then the key fob that was the big cost and time did not work. The vehicle is my daughters car who goes to school in Springfield,Mo. a dealership in Springfield fixed the issue (wonderfull place to do buisiness). We had to pay for this and have not been reimbursed from Sunset Ford’s mistake! More
by Shingleoaks
November 07, 2022
Lonnie and Danielle are great. Love their communications.. They know their stuff always know what customers need. Love their communications.. They know their stuff always know what customers need. More
by MJMACIK
November 06, 2022
Sunset is a great place to shop and do business. They will take care of you in every department. They will take care of you in every department. More
by Lauerjeff5
Employees Worked With
Other Employees :
Perry Webb, Dustin Ruckhaber
November 05, 2022
I appreciated the quick and efficient service. The service desk personnel were friendly and helpful. The service desk personnel were friendly and helpful. More
by kurfman68
Employees Worked With
November 02, 2022
Very good experience. Excellent service department. Lonnie Pope is a true professional. They even arranged for my car to be detailed while I was in for warranty work. Excellent service department. Lonnie Pope is a true professional. They even arranged for my car to be detailed while I was in for warranty work. More
by PENNOC
Employees Worked With
October 31, 2022
Brought my 2019 Ford ranger in to figure out what was wrong with the heating and cooling system. Once Lonnie my service advisor Heard what the problem was she knew that it might require a few days and le wrong with the heating and cooling system. Once Lonnie my service advisor Heard what the problem was she knew that it might require a few days and let me know right away. Turns out my whole heater box had to be changed out and the service department worked with my warranty through Silver Rock to get the truck back to me in just 4 days. Great work! More
by timzspot
