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Sunset Ford of Waterloo
Waterloo, IL
1,945 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,945 reviews
November 13, 2024
Adrian was great. Very informative and helpful. Would highly recommend him to prospective customers. He was a easy to work with. Very informative and helpful. Would highly recommend him to prospective customers. He was a easy to work with. More
by Mharrespost58
Employees Worked With
November 12, 2024
Best dealership in the area or best on both sides of river great service even stayed late to help us river great service even stayed late to help us More
by Joelcasson64
November 12, 2024
Bought a Ram truck from Adrian and sunset ford and was very pleased with the experience. Price was better than anyone else. very pleased with the experience. Price was better than anyone else. More
by Rotorwing15
Employees Worked With
October 18, 2024
John was great to work with both over the phone and in person. We would recommend Sunset Ford Waterloo to anyone looking to buy a new vehicle. person. We would recommend Sunset Ford Waterloo to anyone looking to buy a new vehicle. More
by christymnichols
Employees Worked With
October 18, 2024
Talked to Jon about the truck came in and took it for a test drive there was never any pressure to buy. My wife and I took two days to deliberate and then come back with our price. They came extremely cl test drive there was never any pressure to buy. My wife and I took two days to deliberate and then come back with our price. They came extremely close to what we needed. More
by icydre
Employees Worked With
October 18, 2024
Had a great buying experience with John/Kyle at Sunset Ford of Waterloo! Highly recommend. Ford of Waterloo! Highly recommend. More
by EJ
October 11, 2024
We really enjoyed working with Sunset Ford to purchase our Ford Bronco Sport. They made the entire process easy and enjoyable. Joe, Kyle, and Andrew listened to what we wanted and made it all work withi our Ford Bronco Sport. They made the entire process easy and enjoyable. Joe, Kyle, and Andrew listened to what we wanted and made it all work within our timeframe. Thank you, gentlemen, for your professionalism and kindness. We highly recommend Sunset Ford of Waterloo. More
by sarakollbaum
October 04, 2024
Joe was awesome to work with - personable, knowledgeable, and did not pressure us into a decision! We will definitely recommend Joe and Sunset Ford to our friends and family! and did not pressure us into a decision! We will definitely recommend Joe and Sunset Ford to our friends and family! More
by naustin28
Employees Worked With
October 01, 2024
Adrian Fitch was a pleasure to deal with. I was an out of state buyer. He sent additional pictures of the vehicle I requested. Was prompt to respond to any questions. The sales manager Mr. B I was an out of state buyer. He sent additional pictures of the vehicle I requested. Was prompt to respond to any questions. The sales manager Mr. Brewer went above and beyond to help me return my loaner car. Finance was quick and efficient at their part as well. This I a small town dealership that offers the small town hospitality. More
by Zipzapzop
