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Sunset Ford of Waterloo
Waterloo, IL
1,945 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,945 reviews
July 10, 2024
Adrian was incredible. He was responsive to questions and in helping me secure financing and overall pleasant throughout the entire process. He was responsive to questions and in helping me secure financing and overall pleasant throughout the entire process. More
by Jo63060
July 10, 2024
Excellent Customer Service Caring Attitude Excellent knowledge of product/forms needed for transactions and all areas pertaining to purchase knowledge of product/forms needed for transactions and all areas pertaining to purchase More
by Fay
July 09, 2024
If you are looking for a new vehicle I would recommend seeing Adrian at Sunset Ford in Waterloo. ~ he patiently answered all my questions and worked with me to get my new Bronco at the best price. seeing Adrian at Sunset Ford in Waterloo. ~ he patiently answered all my questions and worked with me to get my new Bronco at the best price. More
by lobo109
July 08, 2024
John was a Great salesman, kind and professional . Terrible guy Andrew Wild almost lost sale Terrible guy Andrew Wild almost lost sale More
by wndy_rynlds
June 29, 2024
Joe Hill and the folks at Sunset Waterloo are fair, friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's ver friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's very nice have a good experience buying a car. More
by ojuliana
June 29, 2024
Friendly Meeting our needs a priority Going out of their way to ease the process their way to ease the process More
by mkish
June 20, 2024
Sunset Ford Waterloo was a bit of a drive for me, but had the right vehicle. Great news when I got there - I found Joe Hill , sales and Kyle Brewer, manager eager to answer all of my 1001 questions! The tra the right vehicle. Great news when I got there - I found Joe Hill , sales and Kyle Brewer, manager eager to answer all of my 1001 questions! The transaction was professional, and I believe successful for both parties. It will be my pleasure to refer Joe, Kyle & Sunset Waterford to all Ford wannabes!! More
by lucindaseymour4
June 18, 2024
The car we wanted was at the St Louis Sunset dealership. After one phone call, it was immediately brought to Waterloo for us to test drive. Jo was easy to work with. After one phone call, it was immediately brought to Waterloo for us to test drive. Jo was easy to work with. More
by gregorytbadger1964
Employees Worked With
June 07, 2024
Everyone was really nice, A little time consuming. But over all I would go back But over all I would go back More
by ames2678
