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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,945 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,945 reviews

March 31, 2025

Excellent service and inventory to select from. Joe was by far one of the best salesman I’ve ever worked with got us in and out in no time! More

by Eugene Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that the team took care of you, and we hope to have the opportunity to work with you again. Enjoy your vehicle!

March 29, 2025

I drove out to the Waterloo location primarily because they had the vehicle I was interested in, in the color and trim I was after. There were, however, two nearly identical vehicles at two different deal More

by jravellette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your recommendation! It was truly a pleasure working with you, and we appreciated the chance to earn your business. We're here for any future needs and hope to see you again!

March 20, 2025

Adrian Fitch is a prime example of who you want to buy a car from. He was knowledgeable, relatable, non-pressuring, and easy to have an upfront conversation with. The customer experience provided by Adria More

by Bfredbloom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Sunset Ford of Waterloo responded

Thank you for taking the time to share this with us, and congrats on your purchase! Our team enjoyed having you here, and we wish you many happy miles. We hope to see you again!

March 18, 2025

Went to Sunset Ford in Waterloo to look and see what they had I like to stay local and closer to home. Heard that Joe Hill was a sales person there. He was patient and understanding and eager to show me any More

by sheriswitala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Sunset Ford of Waterloo responded

Thank you so much, and congrats on your purchase! Having you here was such a pleasure, and our team hopes to see you again. Thanks again!

March 14, 2025

Everyone was professional, knowledgeable, friendly, and easy to work with. I wouldn’t hesitate to buy another car here. More

by aimee.wiese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! We enjoyed working with you, and our team looks forward to having you back in the future!

March 13, 2025

Professional, good to work with, went in ready to buy a Maverick and drove away with one. More

by dlittle711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! It was a pleasure having you here, and we wish you all the best. Thank you for choosing Sunset Ford of Waterloo!

March 11, 2025

Fantastic experience with Adrian and John. Low pressure and made sure that I got the right truck for my needs. More

by Posih95763
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us, and congrats on your purchase! It was wonderful working with you, and we wish you all the best. Come back to see us!

March 10, 2025

Joe was a pleasure to work with. Helped me choose the vehicle I needed. Drove off with it the vehicle same day. More

by dlittle711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! It was a pleasure working with you, and our team wishes you all the best. Thank you for choosing Sunset Ford of Waterloo!

March 10, 2025

Easy to talk to salespeople very knowledgeable. They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly More

by Michaellindhorst52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We're here for any future needs and hope to see you again!

March 09, 2025

On a cold and windy day we pulled up at the dealership and before we even started looking John was outside asking if we needed help . After being at 2 other places without an off of help this was very com More

by Vicnjoy
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! Our team enjoyed working with you and we are here for any future needs.

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