
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent service and inventory to select from. Joe was by far one of the best salesman I’ve ever worked with got us in and out in no time! Joe was by far one of the best salesman I’ve ever worked with got us in and out in no time! More
I drove out to the Waterloo location primarily because they had the vehicle I was interested in, in the color and trim I was after. There were, however, two nearly identical vehicles at two different deal they had the vehicle I was interested in, in the color and trim I was after. There were, however, two nearly identical vehicles at two different dealerships I could have purchased. The amount of positive reviews at this location is what lead me to prioritize the vehicle at Waterloo. Joe Hill was the person in the sales department I worked with. I came in knowing what I wanted, so I didn't need take much of a look around. Joe was personable and professional and facilitated the test drive and put together all the purchase documents. From there I believe it was Andrew that handled the financing application and got me set up with a good rate at establishment I already do business with. Joe got the vehicle all washed and topped off with gas and I was out the door. I even reached out after the sale, as I needed a front license bracket, and Joe is helping get me set up with that from their parts department. Smooth transaction all around. Would recommend. More

Adrian Fitch is a prime example of who you want to buy a car from. He was knowledgeable, relatable, non-pressuring, and easy to have an upfront conversation with. The customer experience provided by Adria car from. He was knowledgeable, relatable, non-pressuring, and easy to have an upfront conversation with. The customer experience provided by Adrian Fitch and the team at Sunset Ford of Waterloo, IL is second to none. More

Went to Sunset Ford in Waterloo to look and see what they had I like to stay local and closer to home. Heard that Joe Hill was a sales person there. He was patient and understanding and eager to show me any had I like to stay local and closer to home. Heard that Joe Hill was a sales person there. He was patient and understanding and eager to show me any vehicle there. Go see Joe. He is a Good Old Joe😁 More
Everyone was professional, knowledgeable, friendly, and easy to work with. I wouldn’t hesitate to buy another car here. easy to work with. I wouldn’t hesitate to buy another car here. More

Fantastic experience with Adrian and John. Low pressure and made sure that I got the right truck for my needs. Low pressure and made sure that I got the right truck for my needs. More

Joe was a pleasure to work with. Helped me choose the vehicle I needed. Drove off with it the vehicle same day. Helped me choose the vehicle I needed. Drove off with it the vehicle same day. More

Easy to talk to salespeople very knowledgeable. They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly More
On a cold and windy day we pulled up at the dealership and before we even started looking John was outside asking if we needed help . After being at 2 other places without an off of help this was very com and before we even started looking John was outside asking if we needed help . After being at 2 other places without an off of help this was very comforting! More