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Sunrise Chevrolet Buick Pontiac GMC at Collierville
Collierville , TN
359 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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359 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville
August 19, 2023
Absolutely not good except for Hubert in the sales department for cars automotive department Jeff Holland has no business working there at sunrise Pontiac Collierville for one thing I'm never going to department for cars automotive department Jeff Holland has no business working there at sunrise Pontiac Collierville for one thing I'm never going to wait 3 days to get two brand new factory headlights in my car to upgrade my car It was a cosmetic upgrade It was very unacceptable I was not very happy I was without a ride for 3 days and had to force him to do it and get them and threaten to pick my car up and send everything back It was not a good ordeal I also bought two sun visors original for my 2014 Chevy Cruze and only one came and the other one didn't I cannot even get them till next week and have already paid in advance I paid labor for the lights and the brand new original lights they look beautiful but I will never go back to that dealership to get anything cosmetic done again they cannot get their product and it's not worth my time and trouble More
by susvanh
Employees Worked With
Jeff Holland
August 16, 2023
Jeff Holland was my service rep. Completed an initial diagnostics test upon my arrival, started 4 issues that were displayed and I would need to leave it for ‘approximately a week’ t Completed an initial diagnostics test upon my arrival, started 4 issues that were displayed and I would need to leave it for ‘approximately a week’ to be looked at, possibly longer depending on issue. Stated no loaners are issued, even though I was covered under bumper to bumper, but he could give me GMs number if I wanted to file a claim. When I asked for a copy of all the paperwork he couldn’t give me a copy of everything but could only give 1 piece. Jeff talks fast and does not appear as though he has a true vested concern in your concerns or answering questions. When picked up the truck the cashier told me she couldn’t give me copies of my vehicle’s paperwork because it was “GM owned”. So with both visits I asked for copies and both times I was rejected, seems shady and I will no longer do business with GM More
by gonzales313
Employees Worked With
Jeff Holland
August 13, 2023
Always pleasant and convenient. I’m always made aware of my pricing from a need to and optional basis. No surprises or attitudes here! I’m always made aware of my pricing from a need to and optional basis. No surprises or attitudes here! More
by jessme_28
Employees Worked With
Sean Fritz
August 11, 2023
Go somewhere else. Brought truck in with 19,000 on it. Bought it from another dealer wouldn’t do warranty work because it had a 3 inch lift that I bought from the deal Brought truck in with 19,000 on it. Bought it from another dealer wouldn’t do warranty work because it had a 3 inch lift that I bought from the deal that way and was brand new. And charged me $720 dollars to bleed the brakes. And still didn’t fix the other problem I brought it in for. More
by Cokeber
Employees Worked With
Rob
August 06, 2023
It took almost 3 weeks to complete my repair and it wasn’t a major issue. When I dropped it off, I was told it would be closer to a week. The primary explanation was a mechanic availability. wasn’t a major issue. When I dropped it off, I was told it would be closer to a week. The primary explanation was a mechanic availability. More
by jimmyclinton4
Employees Worked With
Technician
August 04, 2023
Nice business and friendly staff. Service represent Jeff Holland explained what service need to be done.. Enjoyed the service performed on my vehicle. Service represent Jeff Holland explained what service need to be done.. Enjoyed the service performed on my vehicle. More
by Angela
Employees Worked With
Jeff Holland
