Sunrise Chevrolet Buick Pontiac GMC at Collierville

Did a 36 month check on a 2020 model that included what was to be done, excellent turn around in request and completed with a two page recap of everything they did!! Very happy with the service and experi was to be done, excellent turn around in request and completed with a two page recap of everything they did!! Very happy with the service and experience! Will return!! More

Jeff is an excellent service writer. Go my issue solved. I did not have an appt but he fitted me in. Thank you Jeff!!!! Go my issue solved. I did not have an appt but he fitted me in. Thank you Jeff!!!! More

Excellent service. My GMC needed repair after an attempted theft and my service advisor Matt Tullos took care of everything. Matt was very professional and kept me adv My GMC needed repair after an attempted theft and my service advisor Matt Tullos took care of everything. Matt was very professional and kept me advised on the repair, time lines and cost. This was a difficult time for me because needed repair was caused by thieves but Sunrise made the process smooth. Matt was outstanding, the repairs were seamless and even the customer service department where the repair was paid for were professional and compassionate. I will highly recommend Sunrise and I will use this dealership in the future. More

I have been goin to this dealership for years. Excellent service and personnel. Work completed in very good time. Excellent service and personnel. Work completed in very good time. More

Service was one quickly and efficiently. Rob was excellent and made sure we were happy. Rob was excellent and made sure we were happy. More

Jeff is a trusted Service Advisor. Service has always been satisfactory, and our vehicle has performed well. Service has always been satisfactory, and our vehicle has performed well. More

I made my appointment online for 7:45 with Sean and I arrived promptly 7:40, Sean greeted us with a friendly good morning and a warming smile. I was scheduled for an oil change and tire rotation which Se arrived promptly 7:40, Sean greeted us with a friendly good morning and a warming smile. I was scheduled for an oil change and tire rotation which Sean told us it would be an hour and a half to 2 hours. I didn’t mind how long it took because I want the job done right. It was approximately an hour and 45 minutes. Sean found me in the waiting area and discussed a small issue the auto tech found about my car. He explained everything with care and passion, he also suggested I make an appointment to take care of the issue but he assured me that my car would be ok. This is the kind of service that keeps me coming back. I love this location and oh yeah the office staff made sure we were provided with snacks and beverages. More

I do not think they make warranty repairs a priority at all and are happy when you get frustrated and leave without having anything done. all and are happy when you get frustrated and leave without having anything done. More

I want to say thank you to Sean Fritz for going above and beyond helping me with my Chevy Tahoe. I’m in the process of relocating to Spokane, WA and needed new tires for the almost 2000 miles drive. He spent beyond helping me with my Chevy Tahoe. I’m in the process of relocating to Spokane, WA and needed new tires for the almost 2000 miles drive. He spent hours and hours calling around Memphis trying to locate tires within my budget as well as helping others scheduled for services that day. Around 5:30 PM, I received a call saying “Ms. Cheryl we got you ready”. Words can’t express the gratitude and peace of mind I now have about my daughter and I making this trip. Beyond a million thanks Sean! You are genuinely the epitome of “Exceptional Service”!!! More

The service team did a very good job with repairing my truck. However the communication with service staff was very limited. The only way I could talk to them is to get in my vehicle and drive to deliver truck. However the communication with service staff was very limited. The only way I could talk to them is to get in my vehicle and drive to deliver ship. More