Sunrise Chevrolet Buick Pontiac GMC at Collierville

Work was okay thank you for your service at Sunrise Chevrolet gmc Buick. Thanks again Chevrolet gmc Buick. Thanks again More

Unsatisfactory! ! Had to wait 30+ minutes before I could see the service consultant I was assigned, even though 3 other service consultants were free!! Took over 3 ho ! Had to wait 30+ minutes before I could see the service consultant I was assigned, even though 3 other service consultants were free!! Took over 3 hours to change oil and rotate tires. Ridiculous!! Charged me an extra 3% because I paid with a credit card!! Oil on hood and door!! Too many other places to get an oil change to come back here again and put up with bad service. More

It took over two weeks to complete a basic warranty issue and I was charged $200 to learn my roof rails were on backwards. and I was charged $200 to learn my roof rails were on backwards. More

The worst service department ever. !!! Very unprofessional and disrespectful to the customer.. Kept car two weeks with no results. Not the same service crew they had in the past. !!! Very unprofessional and disrespectful to the customer.. Kept car two weeks with no results. Not the same service crew they had in the past. I really miss those guys. I WILL NOT return. More

PS poor dealership too many liar a bunch of crooks they do not tell you the truth on nothing about the car or truck sale it’s all a Front they put up to make him look good but it’s really bad do not tell you the truth on nothing about the car or truck sale it’s all a Front they put up to make him look good but it’s really bad More

Darrell Gales was great. He made the experience easy and stress free!!!He answered all of our questions and made it a pleasing atmosphere. I appreciate the care he took with He made the experience easy and stress free!!!He answered all of our questions and made it a pleasing atmosphere. I appreciate the care he took with us in making the purchase. More

Fast, courteous service. The staff was friendly and helpful. In and out fast for my oil change. The staff was friendly and helpful. In and out fast for my oil change. More

Professional, respectful of customer’s time and needs. Service department is first class operation and upfront about is needed to correct customer concerns Service department is first class operation and upfront about is needed to correct customer concerns More

To the owner and my salesperson Jermaine Jackson, I really appreciate the service you all did for me and the courtesy you have toward your customers. As far as the Service department with Sean and really appreciate the service you all did for me and the courtesy you have toward your customers. As far as the Service department with Sean and the ladies in the cashier office, I. Am NOT pleased with the customer service I received today. I was treated very rudely. They asked me to step out of the office when I had a concern, just so they wait on another customer as if I was in the way. I have never been treated in a manner like this. My rating jumped from a 10 to a -1 dealing with customer service and I have sent customers including my husband who spent a great deal of money down on a truck. I’m very unhappy about my visit today, and I was really proud of my dealership. Now I wish I that I would have went somewhere else to purchase my vehicle. -Jean Thomas More

Great customer service! Very professional and knowledgeable staff! Staff was very helpful from the minute we drove on the lot! Very professional and knowledgeable staff! Staff was very helpful from the minute we drove on the lot! More