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Sunrise Chevrolet Buick Pontiac GMC at Collierville
Collierville , TN
359 Reviews
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359 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville
October 13, 2022
Beautiful dealership, but service department is extremely delayed. The last car I bought from them had to be driven to the dealership and hence had over 500 miles on it when we picked it up. My husband did delayed. The last car I bought from them had to be driven to the dealership and hence had over 500 miles on it when we picked it up. My husband didn’t mind, but I did. More
by Mcdoodlebug
Employees Worked With
Not Mentioning
October 11, 2022
Not being upfront and straight Made me believe that it’s under warranty on when it’s not still try to charge me for checkout fee when he knew it’s not under warranty under warranty on when it’s not still try to charge me for checkout fee when he knew it’s not under warranty More
by Skyconnection1
Employees Worked With
Jeff
September 16, 2022
Do not go here for car repair! Would’ve given 0 stars if there’s an option. Car repair here felt nothing less than a scam. I took my Chevy Camaro for repair to this dealership Would’ve given 0 stars if there’s an option. Car repair here felt nothing less than a scam. I took my Chevy Camaro for repair to this dealership (I should’ve read the reviews before going there). They took about 2 weeks to inspect my vehicle (was paying for car rental this whole time). While I was calling everyday to get an update, I was told that ‘I will give you a call once I know more from my technician’. I mean, they have no clue about the car. Just a middle man? Anyway, Once inspected, a gentle man has given me a call to disclose the repair cost. They said it costs $1440 to get junction block and wiring, some other 400-500 for other repair. Nothing else! No mention of any alternator repair. Keep this in mind. After I requested for a discount, they got it down to 1500 and took another 2 weeks to repair. I was asked to pickup the vehicle around sep 11. I went, paid for the car and took the car. After about 7 miles, the car stopped! With the same problem I had when I went to them in the first place. So, I towed it to them again! And 3 days later, I get a call that the alternator needs to be repaired and needs another $1100! I mean, it’s the same problem I went to them first with. A roadside guy told me that it could be an alternator problem. And the ‘expert technicians’ at this service center did not find it in the first place, promised that it would be fixed with the 2 prior said repairs, and then came back to me with another xxxx repair! I cannot tell if it’s incompetence or just scamming. So, I asked to either give me my money back or reduce the cost on the alternator. They got the 1100 cost down to 900. Come on! The incorrect inspection has costed me over $3000 including car rental for all the delays and on top of that, I got nothing from the dealership. I plan to get it repaired at another place and proceed legally. I do not want this to happen to anyone else. Accountability is needed. To whoever that is going to reply to this from the dealership, I do not need your apologies. It won’t get my money, peace back. If you care, get me the refund and make sure to train your employees better, be trustworthy and make sure this doesn’t happen again. More
by Sri KANDIKONDA
Employees Worked With
Don’t want to take names
September 15, 2022
The service provided by Sunrise Chevrolet in Collierville, TN Washington performed in a prompt manner. My service advisor Matthew Tullos was professional and courteous. Collierville, TN Washington performed in a prompt manner. My service advisor Matthew Tullos was professional and courteous. More
by jfwjr179
Employees Worked With
Matthew Tullos
