Sun State Ford
Orlando, FL
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223 Reviews of Sun State Ford
My first experience with Sun State Ford was when I was moving to Detroit. Rich in Sun State's Commercial department helped me for a few weeks by ordering my brand new Explorer to the exact specs that I w moving to Detroit. Rich in Sun State's Commercial department helped me for a few weeks by ordering my brand new Explorer to the exact specs that I wanted. Not only did he order the unit but he had the vehicle shipped to a Ford dealership near where I was going to live. All of the paperwork was handled in a professional and timely manner. Where Rich went over the top and I thank him to this day was that he suggested to have a remote starter installed in the vehicle. When I would be getting off shift I would click the button on the remote and have the car warm up for a few minutes before I came outside to drive away. At temps close to 0, this put a smile on my face many a day. I have since sent many of my personal friends including my sister to buy their cars from Sun State. Keep up the good work. More
Sun State Ford made my car buying experience truly amazing! I am from Canada and have a vacation home in Orlando. I wanted to get my own vehicle instead of renting one. Sun State had a slightly used amazing! I am from Canada and have a vacation home in Orlando. I wanted to get my own vehicle instead of renting one. Sun State had a slightly used Lexus SUV on their website. When i called to inquire about it they were extremely easy to deal with. They explained how to transfer funds and handled my registration. The service department was very fair on pricing and did not try to over sell me on parts. Upon delivery, the car looked brand new. It had been thoroughly detailed inside and out. The whole experience was great for me and my family. I would highly recommend this dealership even if you are out of state and need a vehicle you are in luck! Thank you Sun State! R.S Vancouver, B.C. Canada More
I had gone to a few stores before I bought my F-150 Crew from Sun State. Some places asked for all your personal information before you could even look at a car, others were just too pushy. What I really from Sun State. Some places asked for all your personal information before you could even look at a car, others were just too pushy. What I really liked about Sun State was that I was able to look at all the trucks without someone hounding me. When the salesman did come up he was very cordial and gave me my space to talk to my wife and family. When we picked out the truck, Cecil came over and took us for a test drive. When we went inside to do business he gave us some options that worked within our budget. Within an hour we had signed the paperwork and were on our way. We did make one stop in customer care and decided to add on a spray-in liner. The guys in that department did a great job following up to make my spray liner appointment. Cecil even came to my office to pick up the truck and later to drop it off. I really enjoyed the extra service. I will do business with them again. More
i think the service was great and i really like the people who worked there.Everything was done right and i didnt have any problem so i would recommend it to all my friend that i know who needed to get people who worked there.Everything was done right and i didnt have any problem so i would recommend it to all my friend that i know who needed to get their car done. it is a best place 2 go if u need sumthing done with your car !!! More
I recently went out to find a Used car (which I was not looking forward to). After 2 min. of meeting J.P. (John Prosser) all of my fears were eased. He took the time to listen to my needs and help me find looking forward to). After 2 min. of meeting J.P. (John Prosser) all of my fears were eased. He took the time to listen to my needs and help me find the right car for my family. He poited out the Certified pre-owned cars which come w/ a full warranty and still thousands less than new. When it came to the pricing it was as if there were no hurdles to jump over all options were placed in front of me for me to choose the best terms for me. I love my new Ford Fusion, and look forward to doing buisness at Sun State Ford again in the future. More
I went with my husband to Sun State Ford to inquire about some accessories for my van. Kevin in Customer Care took the time to explain all our options and helped us get what we wanted for the budget that we some accessories for my van. Kevin in Customer Care took the time to explain all our options and helped us get what we wanted for the budget that we had. When we came to pick up our van, Kevin was not there but Solomin, who also works in that department was able to deliver us our van and spent another 25 minutes explaining all the features. It is very rare to see someone who takes that much time to help someone who wasn't even their customer. I would recommend this store to others and especially the customer care and accessories department More
I had the pleasure of dealing with Mr. Jose Collazo at Sun State after my daughter wrecked her car. They did a fantastic job of repairing the vehicle, and did it on schedule. I was very impressed with the Sun State after my daughter wrecked her car. They did a fantastic job of repairing the vehicle, and did it on schedule. I was very impressed with the quality of the work as they had to match the existing paint color because the Insurance company wouldn't pay for a complete paint job. I would highly recommend this Company to anyone, they are very professional. J.K. Winter Park, FL More
Sun State Ford's Customer service was wonderful and they were very friendly. My wife and I are extremely happy we chose this dealership to purchase our Ford Edge. We will definitely in the future be retu were very friendly. My wife and I are extremely happy we chose this dealership to purchase our Ford Edge. We will definitely in the future be returning again when it's time to buy a new vehicle. More
Have had two experiences, service or accessories anxious to sell you unneeded parts or service and blow you off. Original problems never addressed. I have bought two vehicles there, and have two sons who to sell you unneeded parts or service and blow you off. Original problems never addressed. I have bought two vehicles there, and have two sons who are also customers, but next vehicle will be at another Ford dealer. More
Mike Abbott was patient, understanding, communicated well, and worked with us to obtain the best deal possible on a new 2010 Mustang GT. He helped us find the exact car that we wanted and worked out a well, and worked with us to obtain the best deal possible on a new 2010 Mustang GT. He helped us find the exact car that we wanted and worked out a dealer trade to get that car on time and at the price we wanted it to be. KUDOS to MIKE! More